Comments on: E-Knowledge & I-Knowledge

By: Questions and Reflections » Blog Archive » Implicit and Explicit Knowledge

Wed, 05 Jul 2006 12:26:38 +0000

[...] I noted this link to Jay Cross some time ago and have still not explored it fully but it does seem to have some bearing on what I am thinking. [...]

By: E L S U A ~ A KM Blog » Blog Archive » Expertise Locators on the Brain - Trusting the Experts

Tue, 27 Jun 2006 12:45:26 +0000

[...] Last week Jack Vinson (I am glad, by the way, to see he is back weblogging again after his vacation) shared one of the most comprehensive weblog posts that I have read in a long while around the always exciting topic of expertise location where he is actually shifting away from the traditional way expertise locators have always been considered: i.e. just tools. Indeed, Jack has written up an impressive weblog post on the subject with some incredible quotes on what expertise location should all be about. He is also referencing some other folks who have been talking about the same topic, sharing as well some interesting insights, such as Harold Jarche, Jay Cross, Dennis McDonald, Shawn Callahan, Ingo Forstenlechner, amongst others. I am also included in his references from a couple of weblog posts I shared on this very same subject not long ago and which you can read some more about here and over here. [...]

By: Knowledge Jolt with Jack

Knowledge Jolt with Jack — Fri, 23 Jun 2006 18:41:56 +0000

Expertise locators on the brain

One of the longest-lived topics in knowledge management is expertise location, from the early days of electronic yellow pages to the fun of today. What follows are my thoughts and some synthesis from recent articles on the topic.

By: Administrator

Administrator — Fri, 16 Jun 2006 05:40:53 +0000

See Kathy Sierra’s graphic: http://tinyurl.com/z7g2m

By: Christie Mason

Christie Mason — Thu, 08 Jun 2006 12:03:08 +0000

I’m glad my simple thought about the nature of training vs learning had an impact. I’ve been saying it for around 5 years and it’s nice to, finally, see some acceptance.

If a thirsty person walked into a KM or training bar, they’d dry up and shrivel away before they would get their beer.

First, there would be an analyis of the weather for the last 6 months and metabolic processes to determine why the person is thirsty. Then there would be a 2 year discussion/analysis around the issues if water would be better than beer. Then someone would find a study from 1947 ,based on small sampling of college students, on how different beverages impact thirst. That study would note that beverage usage of beer vs milk was a 100 – 1 ratio which implied a causal relationship between serving beer and diminished intellectual capacity. Then there would be a discussion on how to change the behavior so that thirsty people who request beer will learn to request milk.

After creating the PPTs and preparing to evaluate the presentation at a Kirkpatrick Level 4, it’s discovered that milk isn’t available for delivery to the bar for 8 months and can only be offered one a year.

I think any discussion of information vs knowledge or tacit/explict is ridiculous when most people spend most of their day trying to find, refind, information that they need just to complete their every day tasks.

Christie Mason