Decentralized Intelligence Agency

by Jay Cross on September 27, 2006

What a great way to learn: spend a day and a half with friends you really respect having a free-flowing group conversation with fifty or sixty people who yearn to change but are mired in the last century’s clutches. Marcia, Eugene, Ross, Jerry, Clay, David, Mark & I tried to help “the Agency” reconcile secrecy with Web 2.0 & collaboration.

Here’s an organization that celebrates secrecy. (Need to Know. Eyes Only. Top Secret Crypto.) It’s also an organization that appreciates that conversation and collaboration improve the quality of information. How do you use blogs, wikis, collaboration, and informal learning without compromising the mission? This engagement called more on my undergraduate study of sociology than my graduate work in multinational business or my current fetish with Web 2.0.

Many of the situations facing the Agency mirror those in corporations: email overload, group memory, grappling with career transitions, a rapidly changing environment, relationships versus events, stocks versus flows, being a real person while at work, the wisdom of tags, and other stuff I’m not going to tell you about (although this was not a classified event.)

If you are looking for a more intelligent description of what went on, visit this guy’s blog.

Pithy aphorisms and essence:

Collaboration doesn’t exist without a goal

Software never sticks to the wall; people stick software to the wall

We’re about 10 years into a 30-year evolution

Tags are an escape from file cabinets

De-silo-ize the metadata, not the content

Inaction is a decision; consider the cost of not doing something

All life is a beta.

Support the Agency. You don’t have to like the people they report to.

{ 4 trackbacks }

Internet Time Blog :: More intelligence
October 1, 2006 at 3:23 pm
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December 3, 2006 at 12:12 pm
Live Laugh Learn Lead » Extroverts at the Introvert Conference
December 4, 2007 at 11:32 am
If the CIA can change how it operates, so can you — Informal Learning Blog
September 8, 2008 at 12:06 pm

{ 1 comment… read it below or add one }

Sean Keesler October 4, 2006 at 5:27 am

Syracuse University’s School of Education is developing a new set of courseware tools that support the tagging of class/learning community based activities with the institution, program, class, group and/or individual goals that they are designed to address. Your “pithy aphorisms” apply quite nicely to our tools.

The tools are designed specifically to selectively “de-silo-ize” the goal metadata across a program and to present students, faculty and program coordinators with a bigger picture of their activities and results of their own work. The idea of creating a network of activity around learning outcomes or goals puts a new spin on the all to familiar “social networking” idea and speaks to the need for accountability in education without “high stakes testing”.

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