Supernova 2007 (2)

by Jay Cross on June 21, 2007

During lunch I attended a panel session on enterprise 2.0 disruption. David Weinberger, Amy Wohl, an EVP from Salesforce.com, and others. The conversation was a dog’s breakfast.

How do you control employees? How to measure their work? How to make sure they’re really working? The discussion was naive. The experts here asked how to accommodate IT. DIdn’t they think people would route around IT?

I’ve been working on a framework to help organizations cross the chasm to web 2.0 knowledge work and informal learning. I expected to gain new insights. It didn’t happen.

My factors include change management, the open workplace, menus of returns, implementation steps, low-risk and big-bang experiments, governance, and more. I was happy to find I’m on the cutting edge.


 KC Claffy (CAIDSA)

16 operational internet problem (persistently unsolved problems for 10+ years)

  • security
  • authentication
  • spam
  • scalable configuration management
  • robust scalabiliity of routing system
  • compromise of e2e principle
  • dumb network
  • measuremment
  • patch management
  • “normal accidents”
  • growth trends in traffic and user expectations
  • time managememnt and prioritization of tasks
  • stewardship vs governance
  • intellectual property and digital rights
  • interdomain qos/emergency services
  • inter=provider vendor/business coordination

not making progress

top unsolved problems in internet operations and engineering are rooted in economics, ownership, and trust

we have no information about what’s going on

Van Jacokson (PARC)

David Isenberg


Does the internet need an upgrade?

Rick Hutley (CISCO): The internet is us.

Norman Lewis: Upgrade for what?

 …and at this point my mind shut down. Insufficient sleep. So I ducked out for the day and came home.

{ 2 comments… read them below or add one }

Harold Jarche June 21, 2007 at 1:49 pm

It’s like asking how you move from a kingdom to a democracy (aka “constitutional monarchy” in Canada). The king doesn’t want to hear that he will lose some control, even though it’s better for the kingdom and the people. Don’t expect any answers from the Royal Court, other than the jester ;-)

Jay Cross June 30, 2007 at 4:48 pm

The Conversation Site
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