Comments on: Following the letter of the law http://www.internettime.com/2007/07/following-the-letter-of-the-law/ Thu, 09 Feb 2012 23:55:57 +0000 hourly 1 http://wordpress.org/?v= By: Jay Cross http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1077 Jay Cross Fri, 21 Sep 2007 16:43:15 +0000 http://internettime.com/?p=903#comment-1077 I've heard nothing back from the bank but this morning I received another email along the lines of the prior one. I'll forward it to Bank of America as well. I’ve heard nothing back from the bank but this morning I received another email along the lines of the prior one. I’ll forward it to Bank of America as well.

]]> By: Jay Cross http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1076 Jay Cross Mon, 17 Sep 2007 04:28:57 +0000 http://internettime.com/?p=903#comment-1076 Within a minute, I received this response: noreply@bankofamerica.com" <noreply@bankofamerica.com> hide details 9:22 pm (0 minutes ago) to jaycross@gmail.com date Sep 16, 2007 9:22 PM subject In response to your Abuse Inquiry mailed-by bankofamerica.com Thank you for contacting Bank of America to report a potentially fraudulent email, commonly referred to as a "phishing" email. We take your security very seriously and will investigate this matter immediately. If our investigation determines that the email is fraudulent, we will take steps to have the site shut down. Please note that you will not receive any further response from this mailbox. For general account inquiries, or other fraud-related events that do not include fraudulent emails, please call the customer service number located on your account statement or refer to the Reporting Fraud section of www.bankofamerica.com/privacy. ------ "We take your security very seriously...," and they show it by sending unsigned email back from an address that does not accept replies. Within a minute, I received this response:

noreply@bankofamerica.com” hide details 9:22 pm (0 minutes ago)
to jaycross@gmail.com
date Sep 16, 2007 9:22 PM
subject In response to your Abuse Inquiry
mailed-by bankofamerica.com

Thank you for contacting Bank of America to report a potentially fraudulent email, commonly referred to as a “phishing” email. We take your security very seriously and will investigate this matter immediately. If our investigation determines that the email is fraudulent, we will take steps to have the site shut down.

Please note that you will not receive any further response from this mailbox.

For general account inquiries, or other fraud-related events that do not include fraudulent emails, please call the customer service number located on your account statement or refer to the Reporting Fraud section of http://www.bankofamerica.com/privacy.

——

“We take your security very seriously…,” and they show it by sending unsigned email back from an address that does not accept replies.

]]> By: Jay Cross http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1075 Jay Cross Mon, 17 Sep 2007 04:21:34 +0000 http://internettime.com/?p=903#comment-1075 Okay, big bank. Today I received this email: from Bank of America <noreply-mail@google.com> Sep 15 (1 day ago) date Sep 15, 2007 4:38 PM subject Unauthorized Activity Warning: This message may not be from whom it claims to be. Beware of following any links in it or of providing the sender with any personal information. Learn more Dear Bank of America client, You have received this email because you or someone had used your account from different locations.For security purpose, we are required to open an investigation into this matter. In order to safeguard your account, we require that you confirm your banking details. The help speeed up to this process, please access the following link so we ca complete the verification of your Bank of America Online Banking Account registration information. 203.121.164.2/boa/online/online_secure/ If we do no receive the appropriate account verification within 48 hours, then we will assume this Bank of America account is fraudulent and will be suspended. The purpose of this verification is to ensure that your bank account has not been fraudulently used and to combat the fraud from our community. We appreciate your support and understanding and thank you for your prompt attention to this matter. ------------------ I'll send this one to abuse@bankofamerica.com. It smells phishy and is the very reason I think it imprudent of the Bank to spam its customers. Okay, big bank. Today I received this email:

from Bank of America
Sep 15 (1 day ago)
date Sep 15, 2007 4:38 PM
subject Unauthorized Activity
Warning: This message may not be from whom it claims to be. Beware of following any links in it or of providing the sender with any personal information. Learn more

Dear Bank of America client,

You have received this email because you or someone had used your account from different locations.For security purpose, we are required to open an investigation into this matter.

In order to safeguard your account, we require that you confirm your banking details.

The help speeed up to this process, please access the following link so we ca complete the verification of your Bank of America Online Banking Account registration information.

203.121.164.2/boa/online/online_secure/

If we do no receive the appropriate account verification within 48 hours, then we will assume this Bank of America account is fraudulent and will be suspended.

The purpose of this verification is to ensure that your bank account has not been fraudulently used and to combat the fraud from our community. We appreciate your support and understanding and thank you for your prompt attention to this matter.

——————

I’ll send this one to abuse@bankofamerica.com. It smells phishy and is the very reason I think it imprudent of the Bank to spam its customers.

]]> By: Jay Cross http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1074 Jay Cross Tue, 07 Aug 2007 15:14:54 +0000 http://internettime.com/?p=903#comment-1074 Received this from Bank of America today: Bank of America Customer Service <customer@bankofamerica.com> 7:13 am (56 minutes ago) Dear Jay Cross, Thank you for your inquiry dated 8/6/07 regarding a suspicious e-mail in question. We are committed to providing you with the best banking experience possible and we will be happy to assist you. <b>The e-mail you received was not fraudulent.</b> Please contact Customer Care at 1.800.732.9194, for assistance. We apologize for any inconvenience this may have caused. We value you as a customer and appreciate your business. If we may be of further assistance, please contact us again by e-mail. Thank you for choosing Bank of America. Sincerely, Christopher Wadsworth Bank of America Received this from Bank of America today:

Bank of America Customer Service
7:13 am (56 minutes ago)

Dear Jay Cross,

Thank you for your inquiry dated 8/6/07 regarding a suspicious e-mail in
question. We are committed to providing you with the best banking
experience possible and we will be happy to assist you.

The e-mail you received was not fraudulent.

Please contact Customer Care at 1.800.732.9194, for assistance.

We apologize for any inconvenience this may have caused. We value you
as a customer and appreciate your business. If we may be of further
assistance, please contact us again by e-mail. Thank you for choosing
Bank of America.

Sincerely,

Christopher Wadsworth
Bank of America

]]> By: Jay Cross http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1073 Jay Cross Mon, 06 Aug 2007 02:58:24 +0000 http://internettime.com/?p=903#comment-1073 Dan, yes, I was sloppy with my language. I should have said that BofA acquired MBNA; no matter what the accounting, the large devour the small. The Bank of America emails appear quite genuine but you're probably right. They did have my name and last four digits. I've forward a couple of samples to abuse@bankofamerica.com Sorry, BofA, if I maligned you unfairly. jay Dan, yes, I was sloppy with my language. I should have said that BofA acquired MBNA; no matter what the accounting, the large devour the small.

The Bank of America emails appear quite genuine but you’re probably right. They did have my name and last four digits. I’ve forward a couple of samples to abuse@bankofamerica.com

Sorry, BofA, if I maligned you unfairly.

jay

]]> By: Dan http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1072 Dan Fri, 03 Aug 2007 00:22:05 +0000 http://internettime.com/?p=903#comment-1072 Jay, You apparently missed the fact that MBNA and Bank of America merged. Your account was not sold. I don't think Bank of America sends spam, so you are likely being targeted by off-shore phishers, just like everyone else that has an email account. Don't fall for it and don't blame Bank of America, or any bank for that matter, for something they can't totally avoid. Such is the result of an open internet. Jay,
You apparently missed the fact that MBNA and Bank of America merged. Your account was not sold.

I don’t think Bank of America sends spam, so you are likely being targeted by off-shore phishers, just like everyone else that has an email account. Don’t fall for it and don’t blame Bank of America, or any bank for that matter, for something they can’t totally avoid. Such is the result of an open internet.

]]> By: Harold Jarche http://www.internettime.com/2007/07/following-the-letter-of-the-law/comment-page-1/#comment-1071 Harold Jarche Tue, 31 Jul 2007 18:11:18 +0000 http://internettime.com/?p=903#comment-1071 The bigger they are, the harder they shall fall. The bigger they are, the harder they shall fall.

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