Comments on: Unclued http://www.internettime.com/2008/02/unclued/ Thu, 09 Feb 2012 23:55:57 +0000 hourly 1 http://wordpress.org/?v= By: Steven http://www.internettime.com/2008/02/unclued/comment-page-1/#comment-1210 Steven Fri, 29 Feb 2008 09:53:04 +0000 http://internettime.com/2008/02/13/unclued/#comment-1210 Jay, Sorry for my late reply. Good thing you closed the accounts. I’m very much in favor of voting, but I see too little voting (with one’s feet) happening when big corporations are offering bad service. Generally people complain about it, but don't act on it. That’s why I got the mixed feelings. But it’s a good post and an interesting topic to discuss. Jay, Sorry for my late reply.

Good thing you closed the accounts. I’m very much in favor of voting, but I see too little voting (with one’s feet) happening when big corporations are offering bad service. Generally people complain about it, but don’t act on it. That’s why I got the mixed feelings.

But it’s a good post and an interesting topic to discuss.

]]> By: Jay Cross http://www.internettime.com/2008/02/unclued/comment-page-1/#comment-1212 Jay Cross Fri, 15 Feb 2008 07:22:50 +0000 http://internettime.com/2008/02/13/unclued/#comment-1212 Steven, today I closed my accounts with First Internet Bank. My personal account is migrating to WaMu, my business account is now with Wachovia. What are your thoughts on voting? Does one vote make a difference? jay Steven, today I closed my accounts with First Internet Bank. My personal account is migrating to WaMu, my business account is now with Wachovia.

What are your thoughts on voting? Does one vote make a difference?

jay

]]> By: Steven http://www.internettime.com/2008/02/unclued/comment-page-1/#comment-1211 Steven Thu, 14 Feb 2008 08:44:45 +0000 http://internettime.com/2008/02/13/unclued/#comment-1211 Hm, I'm getting mixed feelings reading this post. Although I really, really understand what you mean and how companies should put their customers first, I don't believe that it has consequences for them. Are you really closing this bank account? I don't think so. In a couple of weeks, you rethink it and stay with this bank anyway because of the hassle of closing the account. And why should Virgin Atlantic bother about this if you just buy your next $ 5k ticket with them anyway? Hm, I’m getting mixed feelings reading this post.

Although I really, really understand what you mean and how companies should put their customers first, I don’t believe that it has consequences for them.

Are you really closing this bank account? I don’t think so. In a couple of weeks, you rethink it and stay with this bank anyway because of the hassle of closing the account.

And why should Virgin Atlantic bother about this if you just buy your next $ 5k ticket with them anyway?

]]> By: Eric Suesz http://www.internettime.com/2008/02/unclued/comment-page-1/#comment-1213 Eric Suesz Thu, 14 Feb 2008 05:44:08 +0000 http://internettime.com/2008/02/13/unclued/#comment-1213 Jay, I've been reading your blog for a good while now. (I've done work in the e-learning world in the past.) I saw this post of yours, and I simply have to say check out what we're doing. Not trying to sneak in a plug, but it speaks exactly to the ideas you're talking about: http://www.getsatisfaction.com. E Jay,

I’ve been reading your blog for a good while now. (I’ve done work in the e-learning world in the past.) I saw this post of yours, and I simply have to say check out what we’re doing. Not trying to sneak in a plug, but it speaks exactly to the ideas you’re talking about: http://www.getsatisfaction.com.

E

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