From the monthly archives:

April 2008

Cafe conversation

by Jay Cross on April 30, 2008

Both sides now

by Jay Cross on April 25, 2008

The true meaning of customer service messages

by Jay Cross on April 25, 2008

You are what you read

by Jay Cross on April 22, 2008

Busy June coming up

by Jay Cross on April 22, 2008

Strength of weak knowledge sources

by Jay Cross on April 21, 2008

Dancing Bears

by Jay Cross on April 20, 2008

$1,000,000, continued

by Jay Cross on April 17, 2008

What $1,000,000 buys in Northern California

by Jay Cross on April 17, 2008

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