Done! Management innovation

Management innovation

by Jay Cross on August 29, 2008


Businesses have streamlined, re-engineered, and re-furbished every aspect of what they do with one exception: management.

The practice of management today reveres the same rules and beliefs that were invented to run textile factories and railroads. When I was in Melbourne in June, I addressed the need for change in a presentation for National Australia Bank. Here’s the first fifteen minutes of that talk:


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September 6, 2008 at 4:17 pm

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