The Mac Community of Practice

Many a time I’ve described Mac users as a wonderful example of a community of practice. They have camaraderie. They identify with one another, wondering what’s with the outsiders who “don’t get it.” They respect each other. Their machines are a badge that says, “I’m cool; I’m creative; I’m hip.” Some put Apple decals in the rear windows of their cars. They are the guy on the right.

When my ThinkPad ate its hard disk last fall, I had to get a divorce from the whole PC/Microsoft axis. This was my sixth ThinkPad, following in the wake of five Gateways, three Sony VAIOs, a Compaq, two Dells, a Toshiba, and I can’t remember how many other PCs I’ve paid for out of my own pocket. The ThinkPad left here by way of a garbage can, as did grocery bags full of software.

I bought a MacBook, MacBook Air, and a Mac Pro. The Mac Pro froze half an hour ago, and I have no idea how to revive it. I was in mid-sentence in Firefox when it stopped working. It had installed some software updates a few minutes earlier. I got the “Force Quit” box up on screen, but it was non-functional. The Apple menu wouldn’t show its drop-down menu. Feeling helpless, I powered the system down. It rebooted to its frozen state. I have Skype onscreen. The control red, yellow, and green control lights look active when I run the cursor over them but I can’t click them. I have the Force Quit box on screen again. Skype is selected. Clicking “Force Quit” does nothing. The Mac Pro has become a big paperweight.

Somebody help me before I kill again.

Also, are catastrophic computer meltdowns just me? Or does this go on all the time? And does the Mac community of practice shield mother Apple from criticism? I don’t read much about this; perhaps I am not reading in the right places.

0 comments ↓

#1 fred1st on 08.17.08 at 5:45 am

Sorry no answers, but as a recent (Jan 08) switcher with a Mac Pro, I’ll be following your ordeal with sympathetic interest. Big paperweight indeed.

#2 Clark Quinn on 08.17.08 at 9:57 am

Jay, I think it’s you :) . Seriously, I’ve never had such a complete meltdown except when my harddrive gave up (and not such a new machine as yours). If you’ve got a protection disk (e.g. DiskWarrior, TechTool), boot from that. If not, and you’ve got AppleCare or are still under warranty, give ‘em a call).

There are more onerous tactics, look in the help or troubleshooting guides on your other macs or check out the Apple Support website. Good luck!

#3 Barbara Dieu on 08.19.08 at 4:20 pm

Michael Arrington seems to be running into the same trouble.
http://www.techcrunch.com/2008/08/19/apple-is-flailing-badly-at-the-edges/

I switched to a Mac about two years ago and still marvel at its beauty even though it did take me quite some time to adapt to the different mindframe and formatting. I have also experienced flaws so thinking seriously my next step will be a PC running on Linux and Ubuntu – KISS principle and the community feeling is stronger :-)

#4 Howard Wu on 08.22.08 at 9:11 am

I have been a Mac user for almost 8 years, in this period, I had 2 macs. A 12″ Powerbook G4 which still serves me well today and a iMac G5 which runs flawless although I bought it in 2005. Do Macs crash ? yes, do they crash as much as windows ? No. Although my machines are no where close to your powerhouse trio, they still serve me great, part of the reason is because I don’t do video editing, but I do use them everyday.

#5 Vectorpedia on 08.24.08 at 4:45 am

So sorry……..the same thing happened to me……I’ve owned Mac’s since 1986 and love them………

#6 Barry Sampson on 08.25.08 at 2:06 pm

Hi Jay. In the two years since I switched to a PC free life I’ve suffered a few crashes, but it was simple to fix – get rid of Firefox. Since I removed that and switched to Safari I’ve had six crash free months. Bliss :)

#7 Bill Seitz on 08.26.08 at 5:32 am

I don’t think I’ve ever had that big a problem with my MacBook. But when I’m having trouble quitting an app, I:
1. launch Terminal
2. type “top” – this gives me a list of processes that are running. Usually the troublesome app is identifiable by name, or by its “%CPU” column. Note the PID (process ID) in the first column.
3. hit ctl-c to kill top
4. type “kill (pid)” (e.g. “kill 9123″)
5. this kills the nasty process. Unless it doesn’t. :)

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