Three days ago, my land line went dead. That evening I saw a phone company guy in a cherry picker working on the phone pole across the street. I figured he’d fix the problem. He didn’t.

I went into my default mode of dealing with craziness. I asked myself, “What am I supposed to learn from this?”

I decided I’d learned that I no longer need a poorly performing, monopolistic phone company to provide my business phone service. Skype and my iPhone are plenty. If you want to reach me, use this new number: 1.510.323.5380. Better still, Skype jaycross. If I’m not on line, it’s not a good time to talk.