Largest information company in the world
70/20/10: 80% of learning takes place outside of class
Learning through experience: 70%
Learning from others: 20%
Learning formally: 10%
Think of your major lessons. They weren’t formal, were they?
Note: the 80/20 ratio for informal/formal was the case before networks kicked in
Social learning: sharing experiences
Jerome Bruner: difference between learning physics and being a physicist
Physicists take part in the practice.
Our world is others. Can’t learn alone.
Workplace learning and performance support
EPSS the silver bullet.
Craftsmen used it.
GPS on desktop helps navigate the map
LiveLabs & scenarios
scenarios, virtual worlds
learnscapes: immersive simulations
Social Learning Exchange
working with Sun on this
cross between YouTube and i-genes (?)
focus on knowledge that organizations typically have difficulty sharing: tacit knowledge
Focus is on game-changing moves