Six years ago few people believed that informal learning made much of a difference. Today’s common wisdom is that most workplace learning is experiential, unplanned, social, and informal.

Informal learning tops many training department agendas. Companies are attracted by the low price tag. However, few of them are doing much systematically. They’ve converted a few programs but they’ve failed to improve their learning ecosystems.

We’ve shifted how we think about learning since the Informal Continue reading →