Workflow Institute Newsletter
May 2005

Dear Jay,

Here's the latest from the Workflow Institute.

in this issue
  • Come See Workflow Learning in Action
  • Workflow learning goes mainstream
  • Workflow Institute Evolves
  • Propagating the Workflow Meme
  • Integrate Process-Model Support and Enterprise LMS

  • Workflow learning goes mainstream
    friedman

    Workflow and its companion, workflow learning, continue to gain traction in the press and in the minds of leading thinkers. In its first iteration, the Workflow Institute viewed workflow learning as a component of a fully integrated enterprise. It had to be tied to the flow of value through the organization, unfettered by departmental barriers and functional silos. In retrospect, our old definition seems overly restrictive.

    The nature of work itself is in flux. Work takes place among individuals. Often there's no production line to observe. Value is being added in cyberspace or in ambiguous virtual spaces like that connecting two people on cell phones in moving vehicles. The vital aspect here is the bonding of learning and work, not trying to optimize the enterprise in every decision. We'll delve into this more at the June symposium at George Mason University.

    Has best-selling author Tom Friedman been looking over our shoulder? In The World is Flat, Tom identifies three earth-shaking turning points that are leveling the global playing field. Here's Tom on #3:

    "The last flattener I simply call workflow. It is really my summary of all the software and standards - standards are very important - that connected all that bandwidth from those fiber-optic cables with all those PCs. Workflow is very important."

    Tom's definition of workflow is more restrictive than the Workflow Institute's. Our workflow is the flow of value horizontally through the value chain; more than software, it's the rhythm of work.

    If you missed it month before last, Training magazine's cover story on Workflow Learning is still available in their free section. It is good overview of workflow learning and the thinking behind it.


    Workflow Institute Evolves
    box

    Workflow learning is moving too fast for a static website, so we've moved our home base to Blogger. You'll find the most recent items at the top of the center column. The URL is workflowinstitute.com (not workflowlearning.com).

    The Workflow Institute's mission is to promote the understanding of real-time learning in the workplace. We do no advertising or paid promotion, preferring to plant the workflow seed and let the sunlight do its magic without the addition of compost and manure. Workflow Learning is popping up in the #1 or #2 slot on experts lists of the "next big thing" in corporate learning. Imitation being the sincerest form of flattery, we note are happy to note that plagiarism is on the rise as well.

    Workflow Institute has shelved plans for nationwide workshops and a certification program in favor of small, personalized engagements with major organizations that consider themselves early adopters (or at least early experimenters). Typically, Workflow Institute staff are on-site for two days, explaining concepts, assessing conditions, and gauging the potential payback of implementing workflow learning processes. Give-and-take conversation and problem-solving are proving more helpful than slick one-way presentations.

    Please visit the site and let me know what you think - what is useful and what is not! (use the Comments link on the blog to post your thoughts).


    Propagating the Workflow Meme
    trainingmag

    The Workflow Institute's mission is to promote the understanding of real-time learning in the workplace. We do no advertising or paid promotion, preferring to plant the workflow seed and let the sunlight do its magic without the addition of compost and manure. Workflow Learning is popping up in the #1 or #2 slot on experts lists of the "next big thing" in corporate learning. Imitation being the sincerest form of flattery, we note are happy to note that plagiarism is on the rise as well.

    Workflow Institute has shelved plans for nationwide workshops and a certification program in favor of small, personalized engagements with major organizations that consider themselves early adopters (or at least early experimenters). Typically, Workflow Institute staff are on-site for two days, explaining concepts, assessing conditions, and gauging the potential payback of implementing workflow learning processes. Give-and-take conversation and problem-solving are proving more helpful than slick one-way presentations.


    Integrate Process-Model Support and Enterprise LMS

    "Integrating a process model-driven toolset into the content development arsenal of an LMS or LCMS provides manifold benefits.

    A process model-driven (workflow) toolset based on business process capture improves business and human performance in the context of computer-mediated work. This is precisely what enables Workflow Learning....


    Come See Workflow Learning in Action

    Many people have asked us about seeing examples of workflow learning. This upcoming conference is your opportunity: Join us June 7-8, 2005, at George Mason University's Fairfax, campus in northern Virginia.

    The first day features five hours of presentations, demos, and numerous examples of workflow learning in action. On the second day, you can go one-on-one with IBM, DAU, Instancy, Ensemble Collaboration, the Workflow Institute, and others in the Workflow Learning Lounge. This event is ideal for military and civilian, senior managers and planning staff, and techies and generalists.

    Registration is $150 ($175 after May 27). (This is a steal.) If you plan on attending and want to meet up, let us know and perhaps we can pull together some sort of informal get together.

    Innovations in eLearning Symposium
    Quick Links...

    Training magazine cover story: Workflow Learning

    Workflow Institute

    Innovations in eLearning Symposium

    Internet Time Blog