Internet Time Blog

Psst! The economy is coming back. March 29, 2004


You signed up to receive sporadic email from Internet Time Group. This is person-to-person, how-Jay-really-feels sort of stuff. Forgive the typos and over-the-top language.


Leveraging unpredictability

Everywhere I turn this year, I bump into the meme of complexity . This is disturbing. Why? Because complexity challenges the bedrock of Isaac Newton, rationality, cause and effect, and an ordered universe. Nonetheless, I am buying the conecept because my old worldview no longer maps to reality. This new world defies logic. Anything can happen. Uncertainty abounds.

Letting curiosity take me where it will, I've been studying complex adaptive systems, social networking, contextual collaboration, content aggregation, value networks, realtime enterprise, Web Services, business process modeling, and the economic return from intangible assets. At first glance, this appears to be a dog's breakfast of unrelated subjects.

Last week, driving home from the annual think tank at IBM's Almaden Research Center, the threads began to connect, like a jigsaw puzzle magically assembling itself. MIT's Tom Malone had made a convincing case for new models of business organization: extreme decentralization with bottom-up management.The Workflow Institute has been finding parallels in the evolution of computing and workflow learning.

Organizations without bosses, software without programmers, a web without a weaver, and learning without instructors. Control is migrating from the top to the bottom in commerce, computing, and culture. My focus at Internet Time Group is shifting to helping people, particularly workers, be productive and happy in this new world.

If you share those interests, please get in touch.

Contact Jay


Workflow Institute News

Sam Adkins and I are delighted to announce that Gloria Gery has become our first Workflow Institute Fellow. Gloria invented Electronic Performance Support. Her concept of intrinsic EPSS was the forerunner of Workflow Learning. At long last, technology has caught up with Gloria's vision.

Workflow Institute now has a blog. If you want to keep up with real time learning, please check there.

We are busy as beavers doing market studies, developing sales tools, and tracking Web Services. However, since almost all of this is under NDA, don't expect to see the results for months to come.

Workflow Institute Blog


Emergent Learning Forum

The eLearning Forum is no more. In late January it morphed into Emergent Learning Forum. Here's why. This is a 17-minute presentation in Macromedia Breeze. Click a slide title to hop around if you like. In short, eLearning has become mainstream. We would rather focus on the future. Expect fireworks.

Membership is still free!

Following the instructions on many Berkeley bumperstickers, sometimes Emergent Learning Forum will "Think Globally, Act Locally." Instead of blowing half a day down in Silicon Valley, this month's meetings will take place informally, in neighborhood pubs. If you're in the East Bay, please join me for a very local gathering of people interested in learning the evening of April Fool's Day. The place: LaVal's on Euclid (Northside), Berkeley. The time: 5:30 - 7:30. The agenda: networking, fun, whatever you bring to the party.

Emergent Learning Forum


Jawboning and Writing

Upcoming Dialog

  • Jay will lead an online discussion of Emergent Learning for Horizon Live on April 13, 2004, 3 pm Eastern, noon Pacific.
  • Jay will be speaking on Metrics, A Pragmatic and Contrarian View at e-Learning: From Practice to Profit at the Queens School of Business, Kingston, Ontario. May 5-7, 2004.
  • Jay will be speaking on Collaboration at the ASTD International Conference in Washington. May 23-27, 2004.

Recent Talking

  • Sam Adkins' post on Learning Circuits Blog, We Are the Problem: We Are Selling Snake Oil, generated sixty comments and was splashed all over the net. In early February, Sam & I presented the antidote to snake bite in a sold-out Macromedia Breeze webcast. Here's the replay.
  • I gave the Plenary Address at eLearn International in Edinburgh In February. It was great to hob-nob with the likes of Etienne Wenger, Don Norris, and Don Clark.
  • Global Business Network's Jonathan Star and I discuss "The Edinburgh Scenarios", where eLearning is headed in the next decade. 34 minutes, Macromedia Breeze.
  • I participated in a panel on where eLearning is headed with Harvey Singh, Dexter Fletcher, Ellen Wagner, and Brenda Sugrue at TechKnowledge in Anaheim
  • I took part in a six-way webcast, What Experts Do to Prepare for a Killer Web Event, with Robin Good.
  • Shared the stage with Darin Hartley to open the eLearning Track at WebEx's first user conference, "Come Together." I asked marketing director David Thompson if they were aware of the double-entendre of the name of the show. He assured me WebEx understood. "WebEx advertising...," he began. I cut him off. Yeah, this was the outfit that blew their initial marketing budget on a Superbowl ad featuring transvestite RuPaul. Inuendo? Sex? Us? Got to talk with Regis McKenna, the marketing god (Apple, Intel, etc.).

Recent Writing

Recent Reading

Business Process Change by Paul Harmon
It's Alive by Stan Davis and Christopher Meyer
The Future of Work by Tom Malone
Creating Value with Knowledge by Eric Lesser and Larry Prusak
The Moment of Complexity by Mark Taylor
Fast Food Nation by Eric Schlosser
The Sorcerer's Apprentice: My Life with Carlos Castaneda by Amy Wallace
The 80/20 Individual by Richard Koch

Emotional Design by Don Norman
Guns, Germs and Steel by Jared Diamond

= Not finished. Too early to rate.
I review most of the books I read in the Internet Time Blog book department.


Internet Time Blog
Learning Circuits Blog
Workflow Instute Blog
eLearning Jump Page
Workflow Institute

"I think this may be a theme for the decade-that we're going to take packages of things and unbundled them and reassemble the parts. It happens with cultures and biological organisms. It also happens with governments." Danny Hillis

Jay Cross
Internet Time Blog

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