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Outbound
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March 29, 2004 |
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You signed up to receive sporadic
email from Internet Time Group. This is
person-to-person, how-Jay-really-feels sort of
stuff. Forgive the typos and over-the-top
language.
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Leveraging unpredictability
Everywhere I turn this year, I bump into the
meme of complexity . This is disturbing.
Why? Because complexity challenges the bedrock
of Isaac Newton, rationality, cause and effect,
and an ordered universe. Nonetheless, I am
buying the
conecept because my old worldview no longer maps
to reality. This new world defies logic.
Anything can happen. Uncertainty
abounds.
Letting curiosity take me where it will, I've
been studying complex adaptive systems, social
networking, contextual collaboration, content
aggregation, value networks, realtime
enterprise, Web Services, business process
modeling, and the
economic return from intangible assets. At
first glance, this appears to be a dog's
breakfast of
unrelated subjects.
Last week, driving home from the annual think
tank at IBM's Almaden Research Center, the
threads began to connect, like a jigsaw puzzle
magically assembling itself. MIT's Tom
Malone had made a convincing
case for new models of
business organization: extreme decentralization
with bottom-up management.The Workflow Institute has been
finding parallels in the evolution of computing
and workflow learning.
Organizations
without
bosses, software without programmers, a web
without a weaver, and
learning without instructors. Control is
migrating from the top to the bottom in
commerce, computing, and culture. My focus at
Internet Time Group is shifting to helping
people, particularly workers, be productive and
happy in this new world.
If you share
those interests, please get in touch.
Contact Jay
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Workflow Institute News
Sam Adkins and I are delighted to announce that
Gloria Gery has become our first Workflow
Institute Fellow. Gloria invented Electronic
Performance Support. Her concept of intrinsic
EPSS was the forerunner of Workflow Learning.
At long last, technology has caught up with
Gloria's vision.
Workflow Institute now has a blog. If you want
to keep up with real time learning, please check
there.
We are busy as beavers doing market studies,
developing sales tools, and tracking Web
Services. However, since almost all of this is
under NDA, don't expect to see the results for
months to come.
Workflow Institute Blog
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Emergent Learning Forum
The eLearning Forum is no more. In late January
it morphed into Emergent Learning Forum. Here's
why. This is a 17-minute presentation in
Macromedia Breeze. Click a slide title to hop
around if you like. In short, eLearning has
become mainstream. We would rather focus on the
future. Expect fireworks.
Membership
is still free!
Following the instructions on many Berkeley
bumperstickers, sometimes Emergent Learning
Forum will "Think Globally, Act Locally."
Instead of blowing half a day down in Silicon
Valley, this month's meetings will take place
informally, in neighborhood pubs. If you're in
the East Bay, please join me for a very local
gathering of people interested in learning the
evening of April
Fool's Day. The place: LaVal's on Euclid
(Northside), Berkeley. The time: 5:30 -
7:30. The agenda: networking, fun,
whatever you bring to the party.
Emergent Learning Forum
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Jawboning and Writing
Upcoming Dialog
- Jay will lead an online discussion of
Emergent Learning for Horizon Live on April 13,
2004, 3 pm Eastern, noon Pacific.
- Jay will be speaking on Metrics, A Pragmatic
and Contrarian View at e-Learning: From Practice to
Profit at the Queens School of Business,
Kingston, Ontario. May 5-7, 2004.
- Jay will be speaking on Collaboration at the
ASTD International
Conference in Washington. May 23-27, 2004.
Recent Talking
- Sam Adkins' post on Learning Circuits
Blog, We Are the Problem: We Are
Selling Snake Oil, generated sixty
comments and was splashed all over the net. In
early February, Sam & I presented the antidote
to snake bite in a sold-out Macromedia Breeze
webcast. Here's the replay.
 - I gave the Plenary Address at eLearn International in
Edinburgh In February. It was great to hob-nob
with the likes of Etienne Wenger, Don Norris,
and Don Clark.
- Global Business Network's Jonathan Star and
I discuss "The Edinburgh Scenarios",
where eLearning is headed in the next decade. 34
minutes, Macromedia Breeze.
- I participated in a panel on where eLearning
is headed with Harvey Singh, Dexter Fletcher,
Ellen Wagner, and Brenda Sugrue at TechKnowledge
in Anaheim
- I took part in a six-way webcast, What Experts Do to Prepare for a
Killer Web Event, with Robin Good.
- Shared the stage with Darin Hartley to open
the eLearning Track at WebEx's first user
conference, "Come Together." I asked marketing
director David Thompson if they were aware of
the double-entendre of the name of the show. He
assured me WebEx understood. "WebEx
advertising...," he began. I cut him off. Yeah,
this was the outfit that blew their initial
marketing budget on a Superbowl ad featuring
transvestite RuPaul. Inuendo? Sex? Us? Got to
talk with Regis McKenna, the marketing god
(Apple, Intel, etc.).
Recent Writing
- Emergent Learning, CLO,
April 2004
- Personal Intellectual Capital
Management, CLO, February 2004
- Connections: The Impact of
Schooling, CLO, December 2003
- Informal Learning: A Sound
Investment, CLO, October 2003
- Continued working on Metrics, convinced more than
ever that most people in training, including
those with ROI Certificates, don't understand
how to measure what business people care about.
Taking the advice of my customers, I raised the
price from $25 to $250 a copy. Still cheap at
the price. Here's a review from the ISPI
newsletter.
Recent Reading
Business Process Change by Paul
Harmon
It's Alive by Stan Davis and
Christopher Meyer
The Future of Work by Tom Malone
Creating Value with Knowledge by Eric
Lesser and Larry Prusak
The Moment of Complexity by Mark
Taylor
Fast Food Nation by Eric Schlosser
The Sorcerer's Apprentice: My Life
with Carlos Castaneda by Amy Wallace
The 80/20 Individual by Richard
Koch
Emotional Design by Don Norman
Guns, Germs and Steel by Jared
Diamond
= Not finished. Too early to
rate.
I review most of the books I read in the Internet
Time Blog book department.
Links
Internet
Time Blog
Learning
Circuits Blog
Workflow
Instute Blog
eLearning
Jump Page
Workflow
Institute
"I think this may be a theme for the decade-that we're going to take packages of things and unbundled them and reassemble the parts. It happens with cultures and biological organisms. It also happens with governments." Danny Hillis
Jay Cross
Internet Time Blog
email: jaycross@internettime.com
voice: 510-528-3105
web: http://www.internettime.com/blog
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