Beyond eLearning
A Vision of the Next Five Years

 

Solution Finder

If you are like most people who buy Beyond eLearning, you won't read it cover to cover. You'll read the first chapter (about the big picture) and skim the second (the history of eLearning and the status quo). Then you'll turn to the Solution Finder.

You are probably more interested in getting answers to specific questions than in reading yet another white paper. That's why we organized Beyond eLearning as a series of standalone knowledge nuggets. The Solution Finder points to the content of the nuggets. Click on a topic to retrieve the information you're after.

The Solution Finder currently points to the following topics. We encourage you to browse to see if Beyond eLearning addresses the issues that interest you.

Beyond eLearning is not your average white paper. It's more than 200 densely packed pages of analysis and explanation of competency, e-knowledge, learning, and performance. It's more like Encyclopædia Brittanica than a chatty "research report." Beyond eLearning covers sixty topics, not just one. You want to find out more about a topic, you look it up.

Abstraction and Layering of Learning Content

Applied by rules engine via formal learning objects, in eKnowledge system... 205

Architectural description....... 219–20

As a property of the eKnowledge repository 196

How enabled by eKnowledge....... 170–75

How multi-purpose through eKnowledge....... 177–79

In eLearning’s future 25–27

Solution arrived at by eKnowledge....... 173–75

Academic Study of eLearning

Impact of its divergence from practice............... 16

Achievement of Business Objectives

Addressed by a great idea of eLearning 11–12

As variable in vertical-market-targeted eLearning 63

eKnowledge at the beck-and-call of 163–65

Explained as major trend in 2003-2004......... 102–3

Impact of learning on, as rated by analytics scorecards............. 157

In eLearning’s future 19, 23–24

In the third stage to come of the industry’s unfolding 22

Adaptable and Malleable Content

Description of future vision in eKnowledge system.. 193–219

Explained as major trend of 2005+....... 163–65

How enabled by eKnowledge....... 169–70

In eLearning’s future 25–27

Adaptive, Competency-Based eLearning

As the current, present stage of eLearning......... 50–52

Description as a great idea of eLearning. 8

Functional description in eKnowledge system.. 205–19

How on-the-fly through eKnowledge....... 175–77

In LCMS functionality......... 72–74

Instantiation by publishing meta-rules....... 215–18

Instantiation by scoring logic....... 212–14

Logistics 149–53

Publishing flexibility of eKnowledge............. 170

Structural navigation screens, in eKnowledge system... 212

Triggered by teaching meta-rules....... 217–18

Ultimate application in Knowledge Flow 221–23

Value of content modeling and personalization to....... 149

Administration of eLearning

Applied to all performance-improvement processes 14

Phase/lesson from history of eLearning... 12, 38–40, 45–46

Administration-Centric Paradigm

As the current paradigm operating in eLearning. 6–12

Effect on great ideas of eLearning. 7–8, 9–10, 11, 12

Expressed in symptoms of “stuck-ness”......... 14–17

Flaws of......... 6

Replacement by better paradigm 64–66

Underlies unreusability of learning objects.. 183–86

Adult Learning Theory

Addressed by a great idea of eLearning 8–9

Alignment of eLearning with Business Needs

As the key to eLearning crossing the chasm.. 116–18

Explained as major trend of 2003-2004......... 103–7

In eLearning’s future 23–24

Alignment of Worker Activity with Business Objectives

As a component of Human Capital Value....... 158–62

All-Embracing, Continuous Learning.. See Continuous Learning

Anywhere, Anytime

Description as a great idea of eLearning 8–9

Phase/lesson from history of eLearning......... 40–41

ASP Solution

Description.. 81–82

In eLearning’s history.... 46

Phase/lesson from history of eLearning... 13, 42–43

Role in implementation........... 29

Assembly of Learning Objects

By rules engine............. 205

Functional description in eKnowledge system.. 205–19

How flexible through eKnowledge....... 170–75

How multi-purpose through eKnowledge....... 177–79

How on-the-fly through eKnowledge....... 175–77

Learning activities into learning paths, by flow-and-experience instructional strategy 208–10

Learning activities into learning paths, by inter-activity navigation “skin”... 215

Learning activities into learning paths, by scoring-architecture scoring logic............. 213

Learning paths into learning events, by interface framework and platform “skin”... 215

Learning paths into learning events, by scoring-framework scoring logic............. 214

Learning paths into learning events, by structure-and-purpose instructional strategy 210–12

Limitation in LCMS paradigm, now through 2005 167–69

Primitive learning objects into learning activities, by core-content “skin”.. 214–15

Primitive learning objects into learning activities, by immersion-and-interaction instructional strategy 207–8

Primitive learning objects into learning activities, by scored-item scoring logic............. 213

Solution arrived at by eKnowledge....... 173–75

Through power of formal learning objects.. 190–91

Assessments

Description... 76

Instructional strategy rules............. 211

Assignment. See Course Assignment

Asynchronous

Collaboration—description......... 74–75

Role in vertical markets... 93

Authoring of eLearning Content

Controls, in eKnowledge system.. 199–200

Description using an LCMS 72–74

Explained as major trend of 2005+....... 163–82

Functional description in eKnowledge system.. 193–205

Offline, in eKnowledge system... 203

Paradigm of template authoring LCMS tools....... 167–69

Phase/lesson from history of eLearning............... 17

Project management tools, in eKnowledge system... 202

Quality assurance and review, in eKnowledge system 202–3

Templates, in eKnowledge system... 198

Version control, in eKnowledge system... 201

Versus “managing content,” in eKnowledge system.. 193–96

Via LCMSs, as the current, present stage of eLearning......... 50–52

Via learning structures....... 218–19

Via multimedia authoring tools, as phase/lesson from history of eLearning......... 36–37

Via XML import, in eKnowledge system 203–4

Workflow collaboration process, in eKnowledge system 201–2

Authoring Templates

Functional description in eKnowledge system... 198

Learning structures....... 218–19

Automation of Work

eLearning’s relationship to...... 15–16

Best Practices

Consulting.... 80

Importance to vertical-market customers 62

In eLearning implementation..... 28–29

Black Box Model of eLearning Content

Critique 185–86

Disabling impact on learning content management, reusability, and repurposing........... 9–10

Disabling impact on personalization............... 8

Underlies unreusability of learning objects.. 183–86

Bland Learning Content

As a symptom of “stuck-ness”............... 14

Phase/lesson from history of eLearning... 13, 41–42

Blended Learning

As the current, present stage of eLearning......... 49–50

Consulting.... 80

eLearning vendors’ inability to support, in near term 64

How learning content is modeled for............. 151

Phase/lesson from history of eLearning......... 14, 17

Solution arrived at by eKnowledge....... 177–79

Value of content modeling and personalization to....... 149

Blending of Knowledge Management with eLearning

Abstract architecture....... 219–20

Description as a great idea of eLearning 11

Explained as major trend of 2005+....... 163–82

In eLearning’s future 19–20

Solution arrived at by eKnowledge....... 177–79

Business and Professional Skills & Knowledge

As variable in vertical-market-tailored eLearning 64–66

Importance to vertical-market customers 61

In eLearning’s future 22–23

Phase/lesson from history of eLearning... 38, 44–45

Business Goals & Objectives—Models

Functional description....... 133–34

Business Leaders and Executives

Able to see value of eLearning to performance....... 154–58

Current impression of eLearning 4, 5

Driving the major trend in eLearning of 2003-2004......... 102–3

eLearning vendors’ inability to support, in near term 64–65

Finding critical purpose in eLearning 19

In eLearning’s future 23–24

Making decisions and plans about eLearning initiatives 145

Perspective on ROI of eLearning 11–12, 34–35

Role in implementation........... 28

Role in the performance-improvement process cycle............. 103

Technique for managing workforce competence....... 137–39

Business Needs

Challenge in vertical markets.. 60–61

Functional specification....... 141–42

Role in eKnowledge as Knowledge Flow 221–23

Role in implementation........... 28

Business Performance

Equated with workforce competence....... 116–18

Evaluated in terms of Human Capital Value....... 158–62

Impact of learning on, as rated by analytics scorecards............. 157

In relationship to learning and competence....... 154–58

Predictions of eLearning’s effectiveness for.. 157–58

Role in eKnowledge as Knowledge Flow 221–23

Role in the performance-improvement process cycle............. 104

Buying eLearning

Consulting.... 80

Reasons for.... 4

Role in implementation........... 28


CBT Training

Capability of eKnowledge system... 206

How transformed into eLearning by eKnowledge portability....... 179–81

In a blended solution.. 49

Instructional strategy rules............. 211

Phase/lesson from history of eLearning... 36–37, 38

Return to its quality in eLearning 18

When it evolved to WBT...... 5

Why flopped... 2

CD-ROM Training.......... See CBT Training

Centralization of Learning Content

As a challenge of “knowledge technology”....... 165–67

Publishing flexibility of eKnowledge............. 170

Via copying, moving, and linking.. 204

Certifications

Description.. 78–79

Instructional strategy rules............. 211

Chunking of Learning Content

Limitation in LCMS paradigm, now through 2005 167–69

Solution arrived at by eKnowledge....... 170–75

Cisco Systems

Approach to learning content reusability....... 170–73

Classroom Training

Contrast with eLearning. 7

In a blended solution.. 49

Instructional strategy rules............. 211

Role in vertical markets... 93

Coaching and Mentoring

Addressed by a great idea of eLearning 10–11

In a blended solution.. 49

Instructional strategy rules............. 211

Role in vertical markets... 93

Collaborative Communities

Description as a great idea of eLearning 10–11

Commercial Training Portal

A form of learning portal 69–70

Communications

Driven by Human Capital Value engine.. 160–62

Integrated with eLearning via competency management....... 112–15

Company Culture

As a domain of workforce competence....... 120–23

Defense of ability to measure competency in it. 138–39

Competence of Workers and Workforce

Analyzed in relationship to learning and to business performance....... 154–58

As the purpose of future eLearning 22

Comparison of model versus actual 123–24

Composition of....... 119–20

Data sources for............. 136

Defense of ability to measure soft skills 138

Domains of 120–23

History of... 137, 142

How it changes over time 126

How represented to business management....... 137–39

Impact of learning on, as rated by analytics scorecards............. 157

In eLearning’s future 19, 24–25

Predictions of eLearning’s effectiveness for.. 157–58

Profiling, as part of eLearning decision-making and planning....... 141–42

Role in competency management......... 107–9

Role in vertical markets... 92

What is it.... 109


Competencies

Catalog of.. 141

Components of............. 130

Correlations of..... 130, 131

Determined by scoring logic, in eKnowledge system.. 212–14

Division into types, domains, and proficiency ranges.. 129–30

Hierarchy of 127–29

How learning content is modeled for............. 151

In Content Model............. 133

In content modeling and personalization..... 146–53

Organized into personalized competency paths 136–37

Priorities for 134–36

Weighting of 130–31

Competency Based eLearning See Adaptive, Competency-Based eLearning

Competency Management.................. See Management of Competency

Competency Management Engine

As heart of eLearning process. 123–24

As heart of the process of competency optimization....... 109–11

As the integrating factor in performance management....... 111–16

Evolution into Human Capital Value engine.. 160–62

Functional description 107–9, 127–37

In eLearning’s future 24–25

Scoring logic, in eKnowledge system.. 212–14

Competency Management System

Description.. 70–72

Typical uses in business 107–9

Competency Models

Consulting.... 80

Functional description....... 127–36

How divided into domains 120–23

How made practical 125–26

How to do them fully 119–20

Organized into competency paths 134–36

Competency Objects

Description 187–88

Formal competency objects—description....... 190–91

Role in eKnowledge as Knowledge Flow 221–23

Structural hierarchy in eKnowledge............. 188

Competency Passport

Description 137–39

Competency-Optimization Process

Accelerated to Nth degree by eKnowledge as Knowledge Flow 221–23

Contingent on integration of all performance management....... 115–16

eKnowledge at the beck-and-call of 163–65

Explained as major trend of 2003-2004....... 109–11

In eLearning’s future 24–25

Optimization of competence described....... 119–39

Steps in the process cycle....... 139–58

Summary of prediction for 2003-2004............. 118

Compression Achieved by eLearning

As diminished sense of the ROI of eLearning 12

Conditional Branching

Addressed as a great idea of eLearning. 7

As the current, present stage of eLearning......... 54–56

Instructional strategy rules 208, 209–10

Consulting

Description... 80

Content Library

Phase/lesson from history of eLearning......... 13, 38

Content Models

Architecture of eKnowledge....... 219–20

Basis for future standard 186

For publishing meta-rules, in eKnowledge system.. 215–18

Functional description 133, 151–52, 146–53

In eLearning’s future...... 24

Learning structures....... 218–19

Logistics 149–53

SCORM versus eKnowledge....... 170–75, 183–92

Standardized to yield portable eKnowledge....... 179–81

Content Separation from Logic

As key to eKnowledge portability....... 179–81

As pure content in eKnowledge repository 196

Description of future vision in eKnowledge system.. 193–219

How enabled by XML and building-block definition of learning objects.. 188–89

Content Sharing Between Applications

How enabled by eKnowledge....... 179–81, 188–89

Via XML export and import, in eKnowledge system 203–4

Context of eLearning

Addressed by a great idea of eLearning. 8

As part of eLearning decision-making and planning 143

As trigger for teaching meta-rules............. 218

How targeted to vertical markets.. 62–64

In Content Model............. 133

In content modeling and personalization..... 146–53

In EPSS functionality............... 79

In the building-block definition of learning objects.. 187

Instantiation of learning paths in final learning events 207–8

Role in vertical markets... 93

Specific to vertical markets.. 60–61

Continuous Learning

In eLearning’s future...... 19

Conversion of Content to eLearning

As form of content authoring, in eKnowledge system.. 193–96

As the current, present stage of eLearning......... 50–52

Description... 79

How enabled by eKnowledge portability....... 179–81

In LCMS functionality......... 72–74

Phase/lesson from history of eLearning......... 44–45

Via MS Word-based forms, in eKnowledge system... 204

Via XML export/import, in eKnowledge system... 203

Corporate Online University

A form of learning portal 69–70

Consulting.... 80

Cost of eLearning

As part of eLearning decision-making and planning 143

As variable in vertical-market-targeted eLearning 62

For custom one-off development............... 37

Rated by analytics scorecards............. 157

Cost Reduction

As current valuation of eLearning. 5

As diminished sense of the ROI of eLearning 12

From live eLearning 53

Course Assignment

As a dominant, disabling paradigm 8, 9

In LMS functionality............... 68

Logistics of personalization..... 149–53

Courseware Services

Description.. 79–80

Crossing the Chasm

Explained as major trend in 2003-2004......... 102–3

In eLearning’s future 23–25

Custom Courseware

Description of development............... 80

Examples of how varies by vertical market 94–95

Phase/lesson from history of eLearning... 12, 36–37

Role in vertical markets... 91

Customers

Current areas of focus. 17–18

Driving the major trend in eLearning of 2003-2004......... 102–3

Specific market segments 22–23

Specific needs as the turning point....... 21

Specific needs for eLearning 61–62

Specific processes of each needing unique tailored eLearning solution.. 60–61

Taking control of eLearning in 2002-2003......... 64–66

Will reinvent eLearning 14

Customized Solution... See Tailored Solution

Cyclic Process of eLearning

As part of the process of competency optimization....... 109–11

In eLearning’s future 23–24

Role in the performance-improvement process cycle............. 106

Steps in the cycle....... 139–58

Summary of prediction for 2003-2004............. 118

Cyclic Process of Human Capital Performance

Description 160–62

Decision-Making and Planning in eLearning

As part of the process of competency optimization....... 109–11

Consulting services... 80

Functional description....... 139–46

How driven by competency management engine.. 123–24

In eLearning’s future...... 24

Performance analytics as the basis for....... 154–58

Role in the performance-improvement process cycle............. 106

Techniques 28–29

Development of eLearning

Cost.............. 37

Process tools for, in eKnowledge system 201–3

Services.. 79–80

Time requirements............... 37

Dialogue

Addressed by a great idea of eLearning 10–11

Digital Media

Controls for, in eKnowledge system.. 199–200

Determined by interface themes or “skins”, in eKnowledge system.. 214–15

In eLearning’s past.. 36–37

In primitive learning objects.. 197

Media management, in eKnowledge system... 200

Role in vertical markets... 92

Storyboarding, in eKnowledge system.. 200–201

Triggered by content meta-rules..... 216

e-Commerce

In learning portal functionality............... 69

eKnowledge

Architecture 219–20

As solution to the “knowledge technology” challenge....... 165–67

Concept introduced and defined....... 163–65

Content repository....... 188–89

Description 169–79

Explained as major trend of 2005+....... 163–82

Functional description..... 193–219

Functional description—Content authoring and management system.. 193–205

Functional description—Content publishing system.. 205–19

In eLearning’s future 25–27

Its definition of learning objects.. 186–87

Its model of learning object as “building block”.. 183–84

Its ultimate form as self-determining, self-organizing, free-moving, multi-purpose learning content. 221–23

Repository.. 196

eLearning

Attributes of.... 2

Current symptoms of “stuck-ness”......... 14–17

Driven by Human Capital Value engine.. 160–62

Future presence briefly characterized......... 18–20

Impact of its community’s resistance to change... 16

Impact of the rarity of expertise in it............... 16

Market statistics.. 65, 79, 85–86

State of the industry 4–20

What is it?.. 1–4

eLearning Content.... See Learning Content

eLearning Services

Description.. 79–82

eLearning Technology

Description.. 67–76

How tailored to vertical markets.. 62–64

Tailored to vertical markets.. 60–61

eLearning Vendors

Custom one-off boutiques 36–37

Directory of those focused on vertical markets.. 86–90

Fate of small companies in 2002-2003 59

How the best cross the chasm in 2003-2004....... 116–18

Inability to meet customer needs in 2002-2003......... 64–66

Mergers in 2003-2004. 101–2

OEMs and VARs....... 98–100

Of assessment instruments 76

Of authoring tools. 36–37

Of competency management systems 71–72

Of content 77–78

Of LCMSs 51, 74

Of live eLearning tools. 53, 75

Of LMSs. 69–70

Of test authoring tools....... 76

Of training courses 77–78

Profile of select vendors focused on vertical markets.. 82–85

Their need to solve vertical-market customers’ needs...... 62

Top dozen.... 48

Employment Screening See Pre-Employment Screening

Enterprise eLearning See Global Enterprise Implementation

EPSS

Description... 79

Instructional strategy rules............. 211

Solution arrived at by eKnowledge....... 177–79

Structural navigation screens, in eKnowledge system... 211

Equation of Workforce Competence with Business Performance

Explained as major trend of 2003-2004....... 116–18

How enabled by competency management engine.. 127–37

Equivalent Content

Description, in eKnowledge system... 205

How learning content is modeled for............. 152

Instantiation by content meta-rules 216–17

Executives.... See Business Leaders and Executives

Failure of eLearning

Phase/lesson from history of eLearning............... 13

To be exposed in the report.. 4

Fast Content Development....... See Rapid Content Development

Feedback...... See Questions, Testing, Feedback, and Remediation

Flexible Publishing of eLearning Content

As the current, present stage of eLearning......... 50–52

Functional description in eKnowledge system.. 205–19

How enabled by eKnowledge....... 170–75

In LCMS functionality......... 72–74

In rules engine via formal learning objects, in eKnowledge system... 205

Introduced as major trend of 2005+....... 163–65

Solution arrived at by eKnowledge....... 173–75

Via copying, moving, and linking.. 204

Focus in eLearning

As the fourth (and current) stage of the industry’s history.... 21

Brief summary......... 17–18

Explained as major trend of 2002-2003......... 64–66

Of customers on their own needs, as catalyst of change... 14

Phase/lesson from history of eLearning......... 42–43

The next stage to come of the industry’s unfolding 21

Form of eLearning

As determined by LCMSs 50–52

As part of the process of competency optimization....... 109–11

Blended.. 49–50

Contextualized in vertical markets... 93

Determined by instructional strategy, in eKnowledge system.. 207–12

Determined by interface themes or “skins”, in eKnowledge system.. 214–15

Determined by publishing meta-rules, in eKnowledge system.. 215–18

Determined by scoring logic, in eKnowledge system.. 212–14

Functional description of publishing, in eKnowledge system.. 205–19

How adaptable/malleable through eKnowledge....... 169–70

How instructionally powerful and granularly reusable through eKnowledge....... 170–75

How learning content is modeled for............. 151

How reusable by building-block definition of learning objects.. 186–92

How reusable through eKnowledge....... 177–79

How reusable through formal learning objects.. 190–91

How tailored to vertical markets.. 62–64

In Content Model............. 133

In eLearning’s future 25–27

In LCMS functionality......... 72–74

In the performance-improvement process cycle......... 103–7

Limitation in LCMS paradigm, now through 2005 167–69

Published by rules engine via formal learning objects, in eKnowledge system... 205

Storyboarding, in eKnowledge system.. 200–201

Tailored to vertical markets.. 60–61

Free Content

Explained as major trend of 2005+....... 163–65

Functional description in eKnowledge system.. 193–205

In eLearning’s future 25–27

Fun, Engaging eLearning

As the current, present stage of eLearning......... 54–56

Description as a great idea of eLearning 7–8

In eLearning’s future...... 19

In eLearning’s past.. 36–37

Phase/lesson from history of eLearning......... 14, 18

Future of eLearning

Description.. 20–27

Summarized for 2002-2003 66

Summarized for 2003-2004............. 118

Summarized for 2005+.. 182

Games........... See Learning Games

Global Enterprise Implementation

eLearning integration with enterprise—description......... 75–76

In eLearning’s future 19–20

Phase/lesson from history of eLearning......... 38–40

Granularity of Content Reusability

Limitation in LCMS paradigm, now through 2005 167–69

Publishing flexibility of eKnowledge............. 170

Solution arrived at by eKnowledge....... 170–75


Great Ideas of eLearning

Description 7–12

High-Quality eLearning

As the current, present stage of eLearning......... 50–52

Description of future vision in eKnowledge system.. 193–219

Difficulty in creating.... 5

Explained as major trend of 2005+....... 163–82

In LCMS functionality......... 72–74

In the first stage of the industry’s history.... 20

Phase/lesson from history of eLearning... 12, 36–37

Tendency to continually re-design 14

What it looks like................. 5

Hiring

Driven by Human Capital Value engine.. 160–62

Integrated with eLearning via competency management....... 112–15

History of eLearning

Brief summary......... 12–14

Explained 36–46

Hot Topics (Current)

Brief summary......... 17–18

Explained 48–58

Human Capital Value

Explained.. 158–62

Manifested by eKnowledge as Knowledge Flow 221–23

Human Resources Department.. See Trainers and Training/HR Department

Implementation of eLearning

As part of eLearning decision-making and planning....... 143–44

Best practices 28–29

Consulting.... 80

Internal marketing 29–35

Phase/lesson from history of eLearning.. 40–41, 45–46

Services........ 81

Implementation on an Enterprise Scale......... See Global Enterprise Implementation

Inertial Forces

Preventing a fresh reinvention of eLearning 15–17

Inference of Actual Competence

Functional description of inference engine.. 136–37

How analyzed....... 154–58

Scoring logic, in eKnowledge system.. 212–14

In-House eLearning

As the current, present stage of eLearning......... 50–52

Examples of how varies by vertical market 94–95

In eLearning’s future 25–27

In the third stage of the industry’s history.... 20

Phase/lesson from history of eLearning... 13, 44–45

Role in vertical markets... 91

Instantiation of eLearning Content

By instructional strategies....... 207–12

By interface themes or “skins”. 214–15

By publishing meta-rules....... 215–18

By rules engine via formal learning objects, in eKnowledge system... 205

By scoring logic....... 212–14

Description as a great idea of eLearning. 9–10

Functional description in eKnowledge system.. 205–19

How multi-purpose through eKnowledge....... 177–79

In Content Model............. 133

In eLearning’s future 25–27

Introduced as major trend of 2005+....... 163–65

Limitation in LCMS paradigm, now through 2005 167–69

Managed via copying, moving, and linking.. 204

Solution arrived at by eKnowledge....... 173–75

Through power of formal learning objects.. 190–91

Instructional Design

As part of the process of competency optimization....... 109–11

Examples of how varies by vertical market 95–96

How driven by competency management engine.. 123–24

Role in vertical markets.. 92–93

Instructional Power and Richness

As evolutionary strength of LCMSs through 2005....... 167–69

Captured in learning structures....... 218–19

Limitation in LCMS paradigm, now through 2005 167–69

Solution arrived at by eKnowledge....... 170–75

Instructional Strategy

Component of eKnowledge....... 173–75

Functional description in eKnowledge system.. 207–12

Functional description, for flow and experience....... 208–10

Functional description, for immersion and interaction......... 207–8

Functional description, for structure and purpose....... 210–12

How learning content is modeled for............. 152

Instantiation by teaching meta-rules....... 217–18

Part of eKnowledge publishing system... 205

Publishing flexibility of eKnowledge............. 170

What is it.... 207

Interactivity

Determined by instructional strategy, in eKnowledge system.. 207–12

In eLearning’s future 19–20

Instantiation of inter-activity flow in learning paths 207–8

Instantiation of structure and user access in learning events 207–8

Instantiation of user interactions in learning activities 207–8

Interconnection of Learning Objects

Functional description in eKnowledge system.. 205–19

Instructional strategy rules....... 207–12

Limitation in LCMS paradigm, now through 2005 167–69

Interface Themes or “Skins”

Component of eKnowledge....... 173–75

Functional description in eKnowledge system.. 214–15

Functional description, for core learning content. 214–15

Functional description, for inter-activity navigation............. 215

Functional description, for interface framework and platform............. 215

Part of eKnowledge publishing system... 205

Publishing flexibility of eKnowledge............. 170

Triggered by content meta-rules..... 217

Interoperation of Content and LMSs

As a sign of “stuck-ness”............... 14

Critique 185–86

Exceeded by eKnowledge standard for content. 179–81

In LMS functionality............... 68

Phase/lesson from history of eLearning.. 38–40, 45–46

Underlies unreusability of learning objects.. 183–86

IT Training

eLearning vendors’ defense of, in near term 65

Emphasis on.. 5

Emphasis on, as a symptom of “stuck-ness”............... 14

Impact of its current emphasis 15

Phase/lesson from history of eLearning......... 12, 38

Job Performance

eLearning’s relationship to...... 15–16

Separation from learning events..... 14

Jobs and Tasks

How learning content is modeled for............. 151

In Organizational Model 131

Restriction of competency modeling to a few........ 125


Knowledge Base

As the current, present stage of eLearning......... 56–57

Description as a great idea of eLearning. 9–10, 11

Functional description in eKnowledge system.. 193–205

In eLearning’s future 22, 25–27

Knowledge Flow

Description 222–23

Knowledge Management

As the current, present stage of eLearning......... 56–57

Description as a great idea of eLearning 11

Phase/lesson from history of eLearning......... 14, 18

Knowledge Sharing

As the current, present stage of eLearning............... 56

Description as a great idea of eLearning 11

Phase/lesson from history of eLearning......... 14, 18

Knowledge Technology

Challenges of....... 165–67

Description of future vision in eKnowledge system.. 193–219

Large-Scale Content Development

As the current, present stage of eLearning......... 50–52

Explained as major trend of 2005+....... 163–82

In LCMS functionality......... 72–74

LCMS............. See Learning Content Management System

Learning Activities

As a layer of learning objects in eKnowledge repository 196

As a layer of multi-purpose eKnowledge publishing....... 177–79

As formal learning objects.. 190–91

Assembly from primitive learning objects by core-content “skin”.. 214–15

Assembly from primitive learning objects by immersion-and-interaction instructional strategy 207–8

Assembly from primitive learning objects by scored-item scoring logic............. 213

Authoring templates, in eKnowledge system... 198

Component of eKnowledge....... 173–75

Functional description in eKnowledge system.. 197–98

In structural hierarchy of eKnowledge....... 187–88

Instantiation into learning paths by flow-and-experience instructional strategy 208–10

Instantiation into learning paths by inter-activity navigation “skin”... 215

Instantiation into learning paths by scoring-architecture scoring logic............. 213

Learning activity types..... 198

Standard template functions......... 207–8

Learning By Doing

Description as a great idea of eLearning 7–8

Learning Communities

Asynchronous—description......... 74–75

Learning Content

As part of eLearning decision-making and planning 143

As substance of Human Capital Value....... 221–23

Contextual form, by market 93

Description.. 76–79

Examples of how varies by vertical market 94–95

Import and export via XML in eKnowledge system 203–4

In eLearning’s future...... 22

Instructional design, by market 92–93

Modeled for personalization..... 151–52, 146–53

Modeled to correlate to competencies............. 133

New standard model of 186

Role in the performance-improvement process cycle............. 104

Specificity and manageableness, by market......... 91–92

Targeted at vertical markets.. 60–61, 62–64, 90–96

Triggered by content meta-rules..... 216

Versions of, in eKnowledge system... 205

Learning Content as a Strategic Asset

Description as a great idea of eLearning. 9–10

Explained as major trend of 2005+....... 163–82

In eLearning’s future 25–27

Solution arrived at by eKnowledge....... 169–70

Learning Content Management System

As part of the process of competency optimization....... 109–11

As the current, present stage of eLearning......... 50–52

Creating a personalization model of content. 151–52

Description.. 72–74

Description as a great idea of eLearning. 9–10

Explained as major trend of 2005+....... 163–82

Functional description....... 146–47

Future evolution and apparent limitations....... 167–69

Future vision for, as eKnowledge system.. 193–219

In eLearning’s future 25–27

Matching learning content to personalized needs.... 153

New design for content modeling and personalization..... 146–53

Phase/lesson from history of eLearning......... 14, 17

Radical reinvention in the form of eKnowledge....... 169–79

Role in repurposing content between vertical markets.. 97–98

Their standard definition of learning objects.. 186

Learning Content Repository

As store of eKnowledge represented in XML..... 196

Composed of learning objects.. 196

Description, in eKnowledge system.. 188–89

Export and import via XML. 203–4

Functional description in eKnowledge system.. 193–205

How multi-purpose through eKnowledge....... 177–79

In eLearning’s future 25–27

In LCMS functionality......... 72–74

Introduced as major trend of 2005+....... 163–65

Medium for both authoring and managing eKnowledge content. 193–96

Published via rules engine, in eKnowledge system... 205

Role in Knowledge Flow and Human Capital Value....... 221–23

Solution arrived at by eKnowledge....... 173–75

Learning Design.................. See Instructional Design

Learning Events

As a layer of learning objects in eKnowledge repository 196

As a layer of multi-purpose eKnowledge publishing....... 177–79

As formal learning objects.. 190–91

Assembly from learning paths by interface-framework-and-platform “skin”... 215

Assembly from learning paths by scoring-framework scoring logic............. 214

Assembly from learning paths by structure-and-purpose instructional strategy 210–12

Component of eKnowledge....... 173–75

In structural hierarchy of eKnowledge....... 187–88

Version control, in eKnowledge system... 206

Learning Events, Types of

Instantiation by delivery meta-rules............. 218

Instructional strategy rules............. 211

Publishing flexibility of eKnowledge............. 170

Solution arrived at by eKnowledge....... 177–79

Learning Games

Addressed by a great idea of eLearning. 7

As the current, present stage of eLearning......... 54–56

Instructional strategy rules..... 208, 209

Learning Initiatives

Catalog of.. 141

Effectiveness, as rated by analytics scorecards............. 157

In relationship to competence and business performance....... 154–58

Predictions of effectiveness....... 157–58

Profiling, as part of eLearning decision-making and planning....... 141–42

Learning Management System

As part of the process of competency optimization....... 109–11

As the current paradigm in eLearning. 6

Creating personal profiles. 149–50

Description.. 69–70

Functional description....... 147–49

Functionality as a collaborative learning community......... 74–75

Functionality as a learning portal..... 69

Impact of its early adoption. 15

Impact on the great ideas of eLearning. 7

Matching learning content to personalized needs.... 153

New design for personalization..... 146–53

Phase/lesson from history of eLearning.. 12, 13, 38–40, 41–42, 44–46

Trivial role in reusing/repurposing learning objects 9–10

Underlies unreusability of learning objects.. 183–86

Virtues of........ 6

Learning Objectives

Associated with learning paths.... 196

Correlated to competencies by scoring logic, in eKnowledge system.. 212–14

Instantiation of topical units into final learning events 207–8

Learning Objects

As implemented in the eKnowledge repository 196

As the current, present stage of eLearning......... 50–52

Building-block definition of....... 186–92

Copying, moving, and linking.. 192, 204

Description as a great idea of eLearning. 9–10

Formal learning objects, in rules engine of eKnowledge system... 205

Formal learning objects—description....... 190–91

Functional description in eKnowledge system.. 193–205

How reusable/repurposable through eKnowledge....... 170–75

How take on a life cycle in eKnowledge....... 169–70

In LCMS functionality......... 72–74

Inheritance properties..... 192, 204

Limitation in LCMS paradigm, now through 2005 167–69

Misconceived in SCORM 170–73

Object-oriented design of....... 191–92

Reusability in alternate paradigms....... 183–92

Role in eKnowledge as Knowledge Flow 221–23

Standard definition 186

Structural hierarchy in eKnowledge....... 187–88

Unique instances of each. 192, 204

Learning Objects, Primitive

As a layer of learning objects in eKnowledge repository 196

As a layer of multi-purpose eKnowledge publishing....... 177–79

Authoring templates, in eKnowledge system... 198

Component of eKnowledge....... 173–75

Functional description in eKnowledge system... 197

How actualized through formal learning objects.. 190–91

How represented in XML. 188–89

In structural hierarchy of eKnowledge....... 187–88

Instantiation into learning activities by core-content “skin”.. 214–15

Instantiation into learning activities by immersion-and-interaction instructional strategy 207–8

Instantiation into learning activities by scored-item scoring logic............. 213

Learning Paths

As a layer of learning objects in eKnowledge repository 196

As a layer of multi-purpose eKnowledge publishing....... 177–79

As formal learning objects.. 190–91

Assembly from learning activities by flow-and-experience instructional strategy 208–10

Assembly from learning activities by inter-activity navigation “skin”... 215

Assembly from learning activities by scoring-architecture scoring logic............. 213

Component of eKnowledge....... 173–75

In structural hierarchy of eKnowledge....... 187–88

Instantiation into learning events by interface-framework-and-platform “skin”... 215

Instantiation into learning events by scoring-framework scoring logic............. 214

Instantiation into learning events by structure-and-purpose instructional strategy 210–12

Learning Plans

Concrete form of....... 145–46

Functional specification....... 143–45

Learning Portal

Description.. 69–70

Functional description....... 147–49

Functionality as a collaborative learning community......... 74–75

Phase/lesson from history of eLearning... 13, 41–42

Learning Service Provider... See ASP Solution

Lessons of eLearning

Brief summary......... 12–14

Explained 36–46

From the phase of closed content-and-technology training systems... 43

From the phase of custom CBT........ 37

From the phase of do-it-in-house eLearning 45

From the phase of learning portals.... 42

From the phase of moving to the Web... 41

From the phase of packaged CBT........ 38

From the phase of the failure of eLearning vendors... 46

From the phase of the rise of LMSs...... 40

Life Cycle of eLearning Content

As the current, present stage of eLearning......... 50–52

How enabled by eKnowledge....... 169–70

In eLearning’s future 25–27

In LCMS functionality......... 72–74

Introduced as major trend of 2005+....... 163–65

Line Managers

Ability to develop their own eLearning. 9–10

Able to see value of eLearning to performance....... 154–58

eLearning vendors’ inability to support, in near term 64–65

Perspective on ROI of eLearning 30–31

Technique for managing workforce competence....... 137–39

Live eLearning

As the current, present stage of eLearning... 52–54, 56

Description... 75

Description as a great idea of eLearning 10–11

Phase/lesson from history of eLearning............... 17

Role in vertical markets... 93

LMS See Learning Management System

Localization

As variable in vertical-market-tailored eLearning 19–20

How learning content is modeled for............. 152

In eLearning’s future 19–20

Triggered by content meta-rules 216–17

Via equivalent content, in eKnowledge system... 205

Low Quality Expectations

eLearning vendors’ defense of, in near term 64

Impact on eLearning 15

Management of Competency

As eLearning’s new paradigm 103

As part of the process of competency optimization....... 109–11

Description 119–39

Explained as major trend of 2003-2004......... 107–9

In eLearning’s future 24–25

Summary of prediction for 2003-2004............. 118


Management of Learning Content

Explained as major trend of 2005+....... 163–82

Functional description in eKnowledge system.. 193–205

Limitation in LCMS paradigm, now through 2005 167–69

Publishing flexibility of eKnowledge............. 170

Versus “authoring content,” in eKnowledge system.. 193–96

Via copying, moving, and linking.. 204

Managers..... See Line Managers

Marketing eLearning (Internally)

Description.. 29–35

Measurement Models for Business Performance

Functional description............. 134

Measurement Models for Competencies

Functional description............. 132

Measurement of Competence

Defense of ability to do without onerous testing... 138

Via systems integration and performance analytics 155–56

Measurement of eLearning’s ROI

In eLearning’s future...... 19

Via systems integration and performance analytics 155–56

Meta-Rules for Publishing eLearning Content

Component of eKnowledge....... 173–75

For delivery platform 218

For equivalent content. 216–17

For instructional strategy 217–18

For scoring logic....... 217–18

For type of learning event..... 218

Functional description in eKnowledge system.. 215–18

Part of eKnowledge publishing system... 205

mLearning.... See Mobile eLearning

Mobile eLearning

Capability of eKnowledge system... 206

Modality of Learning

How learning content is modeled for............. 151

In Content Model............. 133

Instantiation of role of learning activities in learning paths 207–8

Instructional strategy rules............. 210

Role in vertical markets... 93

Model of Business Goals & Objectives See Business Goals & Objectives—Models

Model of Competencies................ See Competency Models

Model of Learning Content.... See Content Models

Model of Measurement for Business Performance.................. See Measurement Models for Business Performance

Model of Organization.................. See Organizational Models

Motivation and Enthusiasm of Workers

Alignment driven by Human Capital Value engine.. 160–62

Alignment with eLearning via competency management....... 112–15

As component of Human Capital Value....... 158–62

Motivation of Learners

Addressed by a great idea of eLearning 8–9

As variable in vertical-market-tailored eLearning 63

Description as a great idea of eLearning 7–8

Role in vertical markets... 93

What happens when lacking................. 2

Multi-Channel Delivery of eLearning

As the current, present stage of eLearning......... 50–52

Functional description in eKnowledge system... 206

In LCMS functionality......... 72–74

Instantiation by delivery meta-rules............. 218

Instantiation by interface themes or “skins”. 214–15

Multi-Purpose Content

As form of content management, in eKnowledge system.. 193–96

How enabled by eKnowledge....... 177–79

In eLearning’s future 25–27

Introduced as major trend of 2005+....... 163–65

Via copying, moving, and linking.. 204

Needs Analysis

Description... 80

Object-Oriented Software Design

Applied to building-block definition of learning objects.. 191–92

One-Size-Fits-All Solution

Contrasted with vertical-market solutions. 85

eLearning vendors’ defense of, in near term 64

Phase/lesson from history of eLearning.. 41–42, 45–46

On-the-Fly eLearning

How enabled by eKnowledge....... 175–77

In eLearning’s future 25–27

Instantiation by publishing meta-rules....... 215–18

Ultimate application in Knowledge Flow 221–23

Via learning structures....... 218–19

Organizational Models

Functional description....... 131–32

Outsourcing

Challenge in vertical markets.. 60–61

Role in implementation........... 28

Packaged Content

Examples of how varies by vertical market 94–95

Phase/lesson from history of eLearning.. 12, 38, 42–43

Role in vertical markets... 91

Page-Turner

Most eLearning today........ 5

Phase/lesson from history of eLearning......... 40–41

Paradigm

Administration centricity as 6

Currently operating in eLearning. 6–12

From template authoring to eKnowledge....... 181–82

Its change characterized......... 20–27

LMS as........... 6

Nature of 16–17

New paradigm in 2003-2004......... 102–3

Paradigm drag 6

Template authoring as....... 167–69

Two alternatives for learning objects.. 183–92

Performance Analytics

As part of the process of competency optimization....... 109–11

Difficult and challenging to do 115–16

Functional description....... 154–58

How driven by competency management engine.. 123–24

In eLearning’s future...... 24

Performance Improvement of Workers

Addressed by a great idea of eLearning 11–12

In the context of training administration............. 14

Performance Management

Evolution into Human Capital Value management....... 158–62

Instigator of performance analytics 115–16

Integrated into a holistic discipline through the competency management engine.. 111–16

Performance-Improvement Process... See Process of Performance Improvement

Personal Learning Plans

In eLearning decision-making and planning....... 145–46


Personal Learning Style

Addressed by a great idea of eLearning. 8

As trigger for teaching meta-rules............. 217

In content modeling and personalization..... 146–53

In eLearning’s future...... 19

Personalization

As a challenge of “knowledge technology”....... 165–67

As part of the process of competency optimization....... 109–11

Description as a great idea of eLearning. 8, 10

Determined by publishing meta-rules, in eKnowledge system.. 215–18

Functional description....... 146–53

How driven by competency management engine.. 123–24

How on-the-fly through eKnowledge....... 175–77

In eLearning’s future 19, 24

Logistics 149–53

Publishing flexibility of eKnowledge............. 170

Triggered by content meta-rules 216–17

Triggered by teaching meta-rules............. 217

Ultimate application in Knowledge Flow 221–23

Plan-Design-Execute-Evaluate Cycle

Explained as major trend of 2003-2004......... 103–7

Planning eLearning See Decision-Making and Planning in eLearning

Portable Learning Content

How enabled by eKnowledge....... 179–81

In eLearning’s future 25–27

Introduced as major trend of 2005+....... 163–65

Ultimate application in Knowledge Flow 221–23

Posttests

Description.. 78–79

Potential of eLearning

To be outlined in the report.. 4

Pragmatic eLearning

How built out of expert vs. actual competency....... 123–24

Phase/lesson from history of eLearning... 13, 42–43

Prediction

For 2002-2003............... 66

For 2003-2004............. 118

For 2005+. 182

Pre-Employment Screening

Description... 74

Pretests

Description... 76

Print-Based Training

Capability of eKnowledge system... 206

Contrasted with eLearning. 7

In a blended solution.. 49

Instructional strategy rules............. 211

Solution arrived at by eKnowledge....... 177–79

Structural navigation screens, in eKnowledge system... 211

Process Gap

As a symptom of “stuck-ness”......... 14–15

Between self-paced eLearning and social learning.. 11

Between self-paced eLearning and unstructured knowledge bases...... 11

Process of Competency Optimization.......... See See Competency-Optimization Process

Process of eLearning

As the third stage of the industry’s history.... 20

Focused on trainers’ needs........ 5

How tailored to vertical markets.. 62–64

In eLearning’s future...... 19

In EPSS functionality............... 79

Lack of tools for in the administration-centric paradigm. 9

Sustained 61–62

Tailored to vertical markets.. 60–61

The second stage to come of the industry’s unfolding 22

Process of Performance Improvement

As eLearning’s new paradigm 103

As part of the process of competency optimization....... 109–11

As the form of future eLearning 22

Driven by competency management engine.. 123–24

Explained as major trend of 2003-2004......... 103–7

In eLearning’s future 23–24

Integrated by competency management......... 107–9

Steps in the cycle....... 139–58

Summary of prediction for 2003-2004............. 118

Productivity of Content Authoring

As the current, present stage of eLearning......... 50–52

Explained as major trend of 2005+....... 163–82

Functional description in eKnowledge system.. 193–205

In LCMS functionality......... 72–74

Via learning structures....... 218–19

Professional eLearning Services

Description.. 80–81

Proficiency Level and Range

As division of competencies....... 129–30

Gauged by a competency management system 70–72

How learning content is modeled for............. 151

In Content Model............. 133

In Organizational Model 131

Instantiation by scoring logic, in eKnowledge system.. 212–14

Measured in assessments............... 76

Measured in certifications......... 78–79

Optimized by competency management......... 107–9

Optimized by competency management engine.. 127–37

Publishing eLearning Content.... See Rules for Publishing eLearning Content

Pull Model of eLearning

How replaced by on-the-fly model via eKnowledge....... 175–77

Role in vertical markets... 93

Pure Content

As a layer of multi-purpose eKnowledge publishing....... 177–79

As what is stored in eKnowledge repository 196

Component of eKnowledge....... 173–75

Explained as major trend of 2005+....... 163–65

Functional description in eKnowledge system.. 193–205

How enabled by XML and building-block definition of learning objects.. 188–89

In eLearning’s future 25–27

Instantiation by instructional strategies....... 207–12

Instantiation by interface themes or “skins”. 214–15

Instantiation by publishing meta-rules....... 215–18

Instantiation by scoring logic....... 212–14

Purpose of eLearning

As part of eLearning decision-making and planning....... 143–45

As the second stage of the industry’s history.... 20

Associated with learning events... 196

Explained as major trend of 2003-2004 102–3, 116–18

In the building-block definition of learning objects.. 187

Revealed to be workforce competence......... 107–9

Specific to vertical markets.. 60–61

The third stage to come of the industry’s unfolding 22

Push Model of eLearning

How replaced by on-the-fly model via eKnowledge....... 175–77

Role in vertical markets... 93

Questions, Testing, Feedback, and Remediation

Instructional strategy rules..... 208, 209


Rapid Content Development

As evolutionary strength of LCMSs through 2005....... 167–69

As the current, present stage of eLearning... 50–52, 57

Authoring controls for, in eKnowledge system.. 199–200

Explained as major trend of 2005+....... 163–82

Functional description in eKnowledge system.. 193–205

In LCMS functionality......... 72–74

Via authoring templates, in eKnowledge system... 198

Via learning structures....... 218–19

Registration of Learners

In LMS functionality............... 68

Remediation. See Questions, Testing, Feedback, and Remediation

Reports

In LMS functionality............... 68

Repurposing of Learning Content

As form of content management, in eKnowledge system.. 193–96

As the current, present stage of eLearning......... 50–52

Description as a great idea of eLearning. 9–10

Description of future vision in eKnowledge system.. 193–219

How varies by vertical market 97–98

In eLearning’s future 22, 25–27

In LCMS functionality......... 72–74

Introduced as major trend of 2005+....... 163–65

Limitation in LCMS paradigm, now through 2005 167–69

Solution arrived at by eKnowledge....... 169–70

Via copying, moving, and linking.. 204

Retribution-Free Environment of eLearning

Description as a great idea of eLearning 7–8

Reusability of eLearning (Generally)

Description of future vision in eKnowledge system.. 193–219

How enabled by building-block definition