There's no cookbook approach to
There's no cookbook approach to measuring the ROI of training. Fred Nichols is so right about this.
Because the definition and perception of value varies from person to person, so do the purposes of evaluation. Moreover, the various audiences for evaluation frequently act as their own evaluators. If you look carefully about you, or if you reflect upon your own experiences as a "trainee," you will quickly discover that training is being evaluated every day, but by trainees, managers, and executives -- and in accordance with their criteria and purposes.
Posted by Jay Cross at May 30, 2002 02:52 PM
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