Online Learning 2002


Sunny morning across from the Magic Kingdom.

My first session on Monday was a good one. Michael Allen showed an enticingly simple template-driven simulation. One situation: Mia leaves a message that her husband just died of cancer and she needs time off. Right away, learners are dealing with a serious situation that demands a response. As Mia’s boss, what do you do? Document? Refer Mia to Employee Assistance? Grant Mia bereavement leave? (Among other things, the audience referred Mia to the Employee Assistance Program. Red flag! That was premature.) This vignette was memorable, certainly more so than reading a manual from personnel. Instead of a book, we learned from a very human situation. Good design trumps fancy technology.


Posted by Jay Cross at September 23, 2002 11:36 PM | TrackBack
Comments

Allen Interactions developed this over a year ago. Don't they have something new to show. Yet another demo, just like the elephant and the glue demo he gave for years. How long will he push this one on us?

Posted by: at September 25, 2002 07:09 AM

Even in a world that runs on Internet time, some things have a shelf-life of more than one year. While it can be a bummer to see something a second time, I don't reject 12-month old models or 12-year old models if they still convey the lesson.

Posted by: jay at September 25, 2002 06:54 PM

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