Jane Massey's report on Quality & eLearning. 82% of the 433 respondents are from the EU. All sorts of users evaluate quality along two dimensions:
15% rated eLearninging's overall quality to be poor. 46% rated it fair. In the EU private sector, 72% rated eLearning quality poor or fair. Less than 1% of the respondents rated eLearning excellent.
Related site: European Training Village/Cedefop (the European Centre for the Development of Vocational Training)
Accenture Outlook Journal. Good articles on Human Performance.
Learning Systems Architecture Lab at CMU
Paper on Web Services from Element K
IDC's eLearning in Practice White Paper
What is the optimal eLearning strategy? by Tony O'Driscoll