OLL More Tom Kelly

Cisco's approach is not for everyone. They have more money and infrastructure and change than just about anyone else. At Online Learning, Cisco's Tom Kelly shared a list of lessons learned and they are universal. This is how you do it.

Lessons Learning (the Hard Way)

• Don't own it all -- control is not success
  
• Processes must change or don't bother
  
• Portals are views into content, not separate repositories
  
• Business should drive eLearning -- not training or HR
  
• Small, short modules, not whole courses
  
• In-class, on-line, or self-paced -- options and blends
  
• Content management enterprise-wide, not "training content"
  
• Focus 50%-70% of the effort on informal/unstructured content
  
• Ask the audience, not the SMEs or trainers -- "Learn what?"
  
• Pretest, prescribe, posttest -- measure everything
  
• Solve job-related problems, job tasks... not training problems
  
• Attack business problems, not training problems

• IT is your very best friend... but don't ignore Marketing

VNU has posted Tom's presentation on the web. With sound!