TechLearn 2002 Objects

Things that struck me as worthy of repeating:

  1. Blended Learning is velcroed together. You can't buy it whole. You design it. Hire a content gatherer.

  2. You must, must, must develop a learning strategy. How long should it be? Thirty pages or a dozen PowerPoint slides.

  3. Dave Barry. DisneyWorld in a hurry: Take your money and throw it over the wall. More realistic: Wait in line, then throw your money over the wall. | Watch The Exploding Whale Video.

  4. ROI is a lot more complex than generating a number. Sometimes you don't need it because it's so apparent. Who bothers with the ROI of air conditioning? Of email? Of loving your child?

  • The guy to the right? I believe he is in the Air Force. Or was.

    1. Elliott's instruction to faculty: "Pretend you're at a big wedding and the two families don't know one another. When you see someone who's not engaged, introduce them to others."

    2. You think you having training needs? Home Depot builds a new store every 40 hours. A new store houses 200 employees who must be able to explain 40,000 products.

    3. Steve Kerr, then at GE, was the first Chief Learning Officer in the world. He was hired as Chief Education Officer. He asked Jack Welch if the company should have 2 CEOs. Welch immediately made Kerr CLO.

    4. McDonald's operates 30,000 outlets in 128 countries. They train 1.5 million people a year. Elliott asked the first thing they'd tell him if he were a new employee. The answer: "Shave." The eLearning portion of Hamburger U is led by this "ethnically neutral" character.

    5. Could learning have prevented the shenanigans at Enron, Andersen,, Tyco, etc.? Paul Hersey says you learn ethics in the family, not on the job. At Enron, at most ten people lied. The remainder were among the most innovative, pioneering, hard-working people in the nation.

    6. Tough times teach good lessons. Acknowledge your current emotions, but be aware that you're going to be glad for those lessons later on.

    7. Here's a view from the stage of several hundred people at 8:15 in the morning, attending our keynote announcing our new book.

    8. Take a deep breath. Again. Again. You are what you are for an instant. Then you join a long line of Previous Me's. Be thankful for the gift of what the Previous Me's have taught you.

    9. Flipcards: The most cost-effective training technology in the entire show.

    10. Write a personal development plan for your career. Find a coach. Be a coach. Get a mentor. Manage your strategic relationships.

    11. Registration desk at Lance's and my hotel.

    12. You had to be there to understand playing the Sumo phone.

    13. Should TechLearn move? First we shape our habits, then our habits shape us. Would a change of venue bring a breath of fresh air? In the comments section below, suggest where you'd like TechLearn to meet in the future. It should be in the U.S. but not in a big city.

    14. Mike Parmentier presents the TechLearn sharable Trip Report. Describing Eileen Clegg's visual journalism, he said, "She captured not what we said, but what we meant."

      Posted by Jay Cross at November 1, 2002 06:12 PM | TrackBack
  • Comments

    30 Poppy Lane
    Berkeley, California 94708

    1.510.528.3105 (office & cell)

    Subscribe to this Blog

    Enter your email address to subscribe. We vow never to share your information with anyone. No Spam.

    Subscribe Unsubscribe

    Reference Pages

    Building Community
    CSS, Semantic Mark-Up, and codes
    First Principles
    How People Learn
    Knowledge Management
    Learning Links
    Learning Standards
    Making It Work (Implementing)
    Metrics & ROI
    Social Software
    String theory
    The eLearning Museum
    Visual Learning


    Our Infrequent Newsletter
    Sign up for our sporadic newsletter.

    Entries by category...

    Customer care
    Emergent Learning
    Just Jay
    Recycled from Blogger
    The Industry
    Workflow-based eLearning


    Internet Time Group

    © 2004 Internet Time Group

    Click for Berkeley, California Forecast
    Berkeley, California

    Recent entries

    New Blog
    Blogger Experience, Housekeeping, Something New
    Loosely Coupled
    Above all
    Demographics is destiny
    Are you setting the bar high enough?
    Virtual Apps
    Aerobic Learning
    Work as Video Game
    Oracle and Macromedia, Sitting in a Tree
    The Blogosphere
    ASTD Silicon Valley
    Performance Support
    Kingsbridge Conference Center
    First Post by Email
    Inactive Blog
    RSS Feed for New Site
    Comment Spam
    Testing ... testing ... 1...2..3
    IT Doesn't Matter - Learning Does.
    All blogging is political
    Mutlimedia Learning
    Damn, damn, double damn
    Nonverbal impact?
    The New Religion
    Wolf! Wolf! Wolf! Wolf! Wolf! Wolf!
    Business Process Management (2)
    Really Big
    Business Process Management Conference
    Don't Lose a Common Sense: LISTEN
    It's only natural
    Go with the flow
    Time Out for the Fair
    Informal get-together in SF this Wednesday
    Repetition, reverb, and echoes
    Who Knows?
    Cognitive Mapping
    Push vs pull
    The Big Picture on ROI
    Art Break
    TDF Finale
    New Community of Practice Forming
    More TDF04
    Training Directors Forum 2004
    A Rare One-Liner
    PlaNetwork LIVE 2
    PlaNetwork LIVE
    ASTD 2004 Leftovers
    Worker Effectiveness Improvement, not KM
    Upcoming Events
    eLearning Effectiveness?
    Jay's Talk at ASTD
    Mintzberg & Cooperider
    Lest ye forget
    ASTD International Conference & Exposition 2004
    Knowledge Tips
    What is Workflow Learning?
    ASTD msg 1 of n
    Look out, it's Outlook
    Collaboration at ASTD Next Week
    Tell me a story
    User indifference
    The shortest presentation on metrics you will ever hear
    Back to Blogger
    Windows fixes
    The Alchemy of Growth
    Grab bag
    Very loosely coupled
    E-Learning from Practice to Profit
    Robin Good kicks off Competitive Edge
    China Bloggers
    Sonoma Dreaming
    Upcoming Events
    Emergent Learning Forum: Simulations
    The Best Things in Life Are Free
    Metrics and Web Services
    OpEd: ROI vs. Metrics
    e-Merging e-Learning
    Loosely Coupled
    Search me