Answering vestigial questions

For the last couple of years, I’ve been collecting material for a mock proposal from Genericorp. This an outfit that lives to satisfy customer needs. They employ state-of-the-art, user-friendly systems to provide exemplary service on time and within budget. You get the idea: meaningless pap.

On Tuesday I attended the first fifteen minutes of what could become Genericorp’s eLearning presentation.

“It’s all about people.” People factors account for 35% of corporate value. “Successful companies understand that their real business is People,” says Geoffery Colvin, senior editor of Fortune magazine.

“Competitive advantage is now driven by innovation and speed, efficiency, and ensuring customer loyalty. When I was a trainer, I was measured on utilization, not results. We never talked with the business units. We didn’t focus on competencies.” Learning must be aligned with the business. “I think there is too much information.”

Well, duh!

I was singing this song five years ago, and it was old then.

Guess who gave this boring, useless, and content-free presentation. Was it:

□ Element K?
□ Centra?
□ SAP?
□ IBM?
□ Saba?

It was SAP.

Posted by Jay Cross at September 24, 2003 03:54 PM | TrackBack