Chief Learning Officer magazine just arrived in the mail. I've become a semi-monthly columnist for CLO, and this marks my first appearance. The title of my column: effectivenss. Take that, you efficiency experts.
The article: Informal Learning: A Sound Investment Chief Learning Officer (2003). "Workers who know more get the most accomplished. People who are well connected make greater contributions. The workers who create the most value are those who know the right people, the right stuff, and the right things to do."
Other articles I've written.
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