Top Trends for 2004
Top Ten Trends for 2004
It's All About Productivity
Now. Dramatic Productivity Gains from New
Technology Dominate the Landscape.
By Sam S. Adkins, Senior Director of Technology
Analysis, Workflow Institute
|Customarily, the Workflow Institute
distributes reports and updates only to members.
This one's on us, to celebrate our
debut. This is our abbreviated forecast. For the full version, go here|
- 2004 will define XML and Web Services.
Companies that have Web Services
strategies now are well positioned to tap into the
second wave. The first wave was dominated by
integration. The second wave will be dominated
by productivity gains achieved by using Web
Services to automate tasks, save time and
increase output with fewer resources.
Medium-sized and small businesses will be able
to afford the new services previously available
only to enterprise companies.
accelerates. EAI absorbs several distinct
product categories. Knowledge Management gets
completely absorbed as a technology by
Enterprise Content Management and Enterprise
Integration Management technology.
gains from new mobile technology
explode. Primarily in the healthcare and field
service industries, the productivity gains using
mobile technology will be dramatic. The initial
productivity gains from initial deployments in
2003 have been impressive and have sparked a
brush fire of adoption as customers adopt the
technology to increase productivity and decrease
costs. In the healthcare industry, the
technology is eliminating a spectrum of medical
errors such as diagnosis, medication and
Managed Collaboration and Workflow
Automation start to converge. The convergence of
collaboration and workflow begins to dominate
corporate and government business practices.
Once highly unstructured and completely
unmanaged, new collaboration technology will
harness Instant Messaging, Web-conferencing and
- The broad
adoption phase of Workflow Learning
begins. The early adopter concept phase is over.
Workforce Optimization, Automated Performance
Management, Workflow Learning and Workflow
Analytics merge. Workflow automation dominates
the Enterprise Application Integration
conversation. The convergence of managed
collaboration injects immediate productivity
gains. Informal Learning dominated by real-time
contextual Workflow Learning becomes the
overwhelming focus of corporate workforce
reaches adolescence and
identity crisis phase. The proliferation of
simulation technologies continues in several
distinct technology sectors including business
process management, workflow modeling, gaming,
educational publishing, military training,
product lifecycle management and business
intelligence analytics. Cost-effective, low
bandwidth virtual reality technologies will
explode as massively distributed multi-player
gaming grows exponentially across the planet.
Interactive Flash and video on smartphones and
tablet PCs become common.
- Social Network
Analysis Technology is
commandeered for productivity. Business2.0
identified Social Network Analysis as the
technology of the year for 2003. In 2004, it
will become apparent that the technology can be
harnessed to improve productivity and cut costs.
Automated expertise mining and presence
awareness will converge with the technology. In
this case, it won't be the technology itself
that makes the difference. As an enabling
technology it will provide expertise maps with
live human experts lighting up the switchboard
of the network. Human expertise will
- The battle for
the single business process
interface intensifies. There is a fierce battle
being fought by several major vendors now vying
for the new single business process interface.
Each sector and industry leader has a different
approach. Enterprise Content Management vendors
are advocating "content-based applications".
technologies dominate the entire
spectrum of technology innovation. Intelligent
and smart software will grow in prominence. It
will be identified as the ONLY way to offset the
Information Tsunami crisis that is approaching
the business world. Self-healing networks,
autonomous computing, predictive software,
adaptive workflows, vigilant security software
and self-assembly chip technology will become
- The Information
Tsunami becomes the top
business challenge driving technology
innovation. Information is doubling
every 18 months and the growth rate is
accelerating. The wave
cannot be stopped so it has to be conquered.
Technology, particularly agent-based software,
is the only alternative. Time will become the
metric that dominates all automation
For a more comprehensive version of our predictions, go here
Posted by Jay Cross at December 23, 2003 02:24 PM
Fantastic site. Thank for this resource!
At the risk of sounding like I'm carping, all of the trends are listed as being number "1." Is this intentional?
Stefan, get a better browser.
Not a really helpful response. From my Mac, and for the record:
- Numbering works fine with IE.
- Numbering works fine with Firebird.
- Numbers are all 1. with Safari.
Strangely enough, my OL list works fine, in Safari, in preview mode. I'm inclined to wonder what it is about your coding which causes Safari's renderer to choke.
Forgive my cattiness.
The code on this particular entry was generated from a template but I don't see anything that should bamboozle Safari. It all seems rather straightforward. Can you see sequential numbers here?
I have the same problem.
all the numbers in the top trends show as "1".
But in the three points list you just made, it shows ok.
1, 2 then 3...