Internet Time Outbound

Subscribers are receiving this as email right about now.

Sign up if you'd like to hear from us every month or two or maybe three. We're not very pushy.

Join our spam-free mailing list



  Internet Time Blog

Psst! The economy is coming back. March 29, 2004


You signed up to receive sporadic email from Internet Time Group. This is person-to-person, how-Jay-really-feels sort of stuff. Forgive the typos and over-the-top language.


Leveraging unpredictability

Everywhere I turn this year, I bump into the meme of complexity . This is disturbing. Why? Because complexity challenges the bedrock of Isaac Newton, rationality, cause and effect, and an ordered universe. Nonetheless, I am buying the conecept because my old worldview no longer maps to reality. This new world defies logic. Anything can happen. Uncertainty abounds.

Letting curiosity take me where it will, I've been studying complex adaptive systems, social networking, contextual collaboration, content aggregation, value networks, realtime enterprise, Web Services, business process modeling, and the economic return from intangible assets. At first glance, this appears to be a dog's breakfast of unrelated subjects.

Last week, driving home from the annual think tank at IBM's Almaden Research Center, the threads began to connect, like a jigsaw puzzle magically assembling itself. MIT's Tom Malone had made a convincing case for new models of business organization: extreme decentralization with bottom-up management.The Workflow Institute has been finding parallels in the evolution of computing and workflow learning.

Organizations without bosses, software without programmers, a web without a weaver, and learning without instructors. Control is migrating from the top to the bottom in commerce, computing, and culture. My focus at Internet Time Group is shifting to helping people, particularly workers, be productive and happy in this new world.

If you share those interests, please get in touch.

Contact Jay


Workflow Institute News

Sam Adkins and I are delighted to announce that Gloria Gery has become our first Workflow Institute Fellow. Gloria invented Electronic Performance Support. Her concept of intrinsic EPSS was the forerunner of Workflow Learning. At long last, technology has caught up with Gloria's vision.

Workflow Institute now has a blog. If you want to keep up with real time learning, please check there.

We are busy as beavers doing market studies, developing sales tools, and tracking Web Services. However, since almost all of this is under NDA, don't expect to see the results for months to come.

Workflow Institute Blog


Emergent Learning Forum

The eLearning Forum is no more. In late January it morphed into Emergent Learning Forum. Here's why. This is a 17-minute presentation in Macromedia Breeze. Click a slide title to hop around if you like. In short, eLearning has become mainstream. We would rather focus on the future. Expect fireworks.

Membership is still free!

Following the instructions on many Berkeley bumperstickers, sometimes Emergent Learning Forum will "Think Globally, Act Locally." Instead of blowing half a day down in Silicon Valley, this month's meetings will take place informally, in neighborhood pubs. If you're in the East Bay, please join me for a very local gathering of people interested in learning the evening of April Fool's Day. The place: LaVal's on Euclid (Northside), Berkeley. The time: 5:30 - 7:30. The agenda: networking, fun, whatever you bring to the party.

Emergent Learning Forum


Jawboning and Writing

Upcoming Dialog

  • Jay will lead an online discussion of Emergent Learning for Horizon Live on April 13, 2004, 3 pm Eastern, noon Pacific.
  • Jay will be speaking on Metrics, A Pragmatic and Contrarian View at e-Learning: From Practice to Profit at the Queens School of Business, Kingston, Ontario. May 5-7, 2004.
  • Jay will be speaking on Collaboration at the ASTD International Conference in Washington. May 23-27, 2004.

Recent Talking

  • Sam Adkins' post on Learning Circuits Blog, We Are the Problem: We Are Selling Snake Oil, generated sixty comments and was splashed all over the net. In early February, Sam & I presented the antidote to snake bite in a sold-out Macromedia Breeze webcast. Here's the replay.
  • I gave the Plenary Address at eLearn International in Edinburgh In February. It was great to hob-nob with the likes of Etienne Wenger, Don Norris, and Don Clark.
  • Global Business Network's Jonathan Star and I discuss "The Edinburgh Scenarios", where eLearning is headed in the next decade. 34 minutes, Macromedia Breeze.
  • I participated in a panel on where eLearning is headed with Harvey Singh, Dexter Fletcher, Ellen Wagner, and Brenda Sugrue at TechKnowledge in Anaheim
  • I took part in a six-way webcast, What Experts Do to Prepare for a Killer Web Event, with Robin Good.
  • Shared the stage with Darin Hartley to open the eLearning Track at WebEx's first user conference, "Come Together." I asked marketing director David Thompson if they were aware of the double-entendre of the name of the show. He assured me WebEx understood. "WebEx advertising...," he began. I cut him off. Yeah, this was the outfit that blew their initial marketing budget on a Superbowl ad featuring transvestite RuPaul. Inuendo? Sex? Us? Got to talk with Regis McKenna, the marketing god (Apple, Intel, etc.).

Recent Writing

Recent Reading

Business Process Change by Paul Harmon
It's Alive by Stan Davis and Christopher Meyer
The Future of Work by Tom Malone
Creating Value with Knowledge by Eric Lesser and Larry Prusak
The Moment of Complexity by Mark Taylor
Fast Food Nation by Eric Schlosser
The Sorcerer's Apprentice: My Life with Carlos Castaneda by Amy Wallace
The 80/20 Individual by Richard Koch

Emotional Design by Don Norman
Guns, Germs and Steel by Jared Diamond

= Not finished. Too early to rate.
I review most of the books I read in the Internet Time Blog book department.


Internet Time Blog
Learning Circuits Blog
Workflow Instute Blog
eLearning Jump Page
Workflow Institute

"I think this may be a theme for the decade-that we're going to take packages of things and unbundled them and reassemble the parts. It happens with cultures and biological organisms. It also happens with governments." Danny Hillis

Jay Cross
Internet Time Blog

email: [email protected]
voice: 510-528-3105

Internet Time Group · 30 Poppy Lane · Berkeley · CA · 94708

Forward email

This email was sent to [email protected], by Internet Time Blog.
Update your profile |Instant removal with SafeUnsubscribe™ | Privacy Policy.

Powered by
Constant Contact

Posted by Jay Cross at March 29, 2004 01:24 AM | TrackBack

30 Poppy Lane
Berkeley, California 94708

1.510.528.3105 (office & cell)

Subscribe to this Blog

Enter your email address to subscribe. We vow never to share your information with anyone. No Spam.

Subscribe Unsubscribe

Reference Pages

Building Community
CSS, Semantic Mark-Up, and codes
First Principles
How People Learn
Knowledge Management
Learning Links
Learning Standards
Making It Work (Implementing)
Metrics & ROI
Social Software
String theory
The eLearning Museum
Visual Learning


Our Infrequent Newsletter
Sign up for our sporadic newsletter.

Entries by category...

Customer care
Emergent Learning
Just Jay
Recycled from Blogger
The Industry
Workflow-based eLearning


Internet Time Group

© 2004 Internet Time Group

Click for Berkeley, California Forecast
Berkeley, California

Recent entries

New Blog
Blogger Experience, Housekeeping, Something New
Loosely Coupled
Above all
Demographics is destiny
Are you setting the bar high enough?
Virtual Apps
Aerobic Learning
Work as Video Game
Oracle and Macromedia, Sitting in a Tree
The Blogosphere
ASTD Silicon Valley
Performance Support
Kingsbridge Conference Center
First Post by Email
Inactive Blog
RSS Feed for New Site
Comment Spam
Testing ... testing ... 1...2..3
IT Doesn't Matter - Learning Does.
All blogging is political
Mutlimedia Learning
Damn, damn, double damn
Nonverbal impact?
The New Religion
Wolf! Wolf! Wolf! Wolf! Wolf! Wolf!
Business Process Management (2)
Really Big
Business Process Management Conference
Don't Lose a Common Sense: LISTEN
It's only natural
Go with the flow
Time Out for the Fair
Informal get-together in SF this Wednesday
Repetition, reverb, and echoes
Who Knows?
Cognitive Mapping
Push vs pull
The Big Picture on ROI
Art Break
TDF Finale
New Community of Practice Forming
More TDF04
Training Directors Forum 2004
A Rare One-Liner
PlaNetwork LIVE 2
PlaNetwork LIVE
ASTD 2004 Leftovers
Worker Effectiveness Improvement, not KM
Upcoming Events
eLearning Effectiveness?
Jay's Talk at ASTD
Mintzberg & Cooperider
Lest ye forget
ASTD International Conference & Exposition 2004
Knowledge Tips
What is Workflow Learning?
ASTD msg 1 of n
Look out, it's Outlook
Collaboration at ASTD Next Week
Tell me a story
User indifference
The shortest presentation on metrics you will ever hear
Back to Blogger
Windows fixes
The Alchemy of Growth
Grab bag
Very loosely coupled
E-Learning from Practice to Profit
Robin Good kicks off Competitive Edge
China Bloggers
Sonoma Dreaming
Upcoming Events
Emergent Learning Forum: Simulations
The Best Things in Life Are Free
Metrics and Web Services
OpEd: ROI vs. Metrics
e-Merging e-Learning
Loosely Coupled
Search me