Your organization has decided to tilt in the direction of informal learning. Colleagues tell you that it can be faster, better, and cheaper than traditional approaches. You need to satisfy increasing demands with reduced staff and budget. You’re concerned that your current offerings will not satisfy the new generation of workers. So now what do you do?
1. Masterclass for L&D managers, instructional designers, and senior instructors on the concept and implementation of informal learning. This is generally a one-half or one-day onsite engagement with thirty to forty people.
2. Retreat for CLOs, HR directors, planners, and policy makers on the philosophy of informal learning, the change management process required to support it, and the corporate culture that fosters its success. Two or three managers spend two days at the Internet Time Lab in Berkeley, California, in a heavily personalized experience.
Here’s an overview of the topics from recent Masterclasses.
What is the organization’s primary goal?
How well are you preparing people for the future needs of the organization?
Introduction to informal learning. Push vs. pull. The spectrum. How to recognize it in its many forms.
A dive into 70:20:10 as an example of informal, experiential learning.
A dose of my philosophies of what matters in life and learning.
We talk about how schooling is the wrong model for organizational learning and discourage using schoolish vocabulary.
From this foundation, we explore communities of practice, capturing and disseminating news, knowledge sharing at Intel, experiential learning at Xerox, conversation at HP, volunteerism at SAP, Twitter at Deloitte, product knowledge at BT, and learning from microblogs. We also address implementation and values at a large company rollout, curation as learning, and creating the business case in several different industries.
Depending on the level of the group, we may apply the 10-step implementation program from the 702010Forum.
Recent Masterclasses and Retreats
We recently conducted half-day Masterclasses at the WorldBank (above) and Dutch high-tech company Ordina (below).
Senior managers and strategists attended a two-day management planning retreat at the Internet Time Lab earlier this year.
Members of the Internet Time Alliance may join us virtually or in person during a retreat. In this case, Harold Jarche and I joined forces to help this team launch an expansive nationwide educational arm for a major non-profit.