Best of Working Smarter Daily November 1, 2011 to November 25, 2011 Working smarter draws upon ideas from design thinking, network optimization, brain science, user experience design, learning theory, organizational development, social business, technology, collaboration, web 2.0 patterns, social psychology, value network analysis, anthropology, complexity theory, and more. Working smarter embraces the spirit of agile software, [...]

Tweetsmap plots your Twitter followers on a map of the world: Do it. It only takes a minute. On a live version of your map, you can click to get the absolute number of followers instead of %s. I wouldn’t put too much stuck in the details. Twenty minutes ago, Tweetmap told me I had [...]

This is important. Read my friend Dave Gray’s post, Everything is a Service. Unlike products, services are often designed or modified as they are delivered; they are co-created with customers; and service providers must often respond in real time to customer desires and preferences. Services are contextual – where, when and how they are delivered [...]

Creative Learning, Lisbon My keynote offers a few provocative thoughts on boosting business productivity — hell, even just staying in the game — as relates to what we know about how people learn. 12 minute video This led to a 45-minute Q&A. (I’ve chopped it back to 12 minutes.) I never watch anything longer than 12 minutes these [...]