Jay Cross’s stories will expand your thinking and enliven your meetings. He will inspire your team to accomplish more with less in record time.
Jay distills lessons from…
cognitive science
business administration
how people learn
social computing
brain science
psychology & motivation
…to boost sales, improve customer service, and empower people to innovate.
His speaking style is vibrant, humor-laden, energetic, and compelling.
Mixing case studies, stories, and actionable recommendations together with humor, and easy-to-understand language, Jay provides much more than buzzwords and back-patting. He also writes books, blogs, and articles on business effectiveness. He inspires action.
A Harvard MBA and Princeton undergrad, he has been improving business processes since developing the first business curriculum for the University of Phoenix three decades ago. Jay covers topics from 50,000 feet to ground level, depending on audience and need. He has spoken with executives, marketers, entrepreneurs, chief learning officers, sales staff, instructional designers, HR directors, bankers, and academics. He has keynoted conferences the U.S., Canada, Austria, U.K., Germany, Taiwan, Australia, Brazil, Portugal, Monaco, and Abu Dhabi. He travels the world, but increasingly delivers presentations and events in real time over the web.
Informatology Forum, Reuters, London, November 2006
An Unpresentation on Informal Learning (with Harold Jarche and Robin Good)
ASTD TechKnowledge, June 2006
Informal Workplace Learning: the Other 80%
FuturTex, Montreal, 2006
Natural Learning: It Never Stops
eMerging eLearning, Abu Dhabi, September 2005
What Comes After eLearning: F-learning
DAU/George Mason University, June 2005
Decision-Making Memes: Putting a Value on Learning
eLearning Producer, March 2005
Education without Borders
Abu Dhabi, February 2005
Trends in Collaborative Learning
Collaborative Learning, 2004
The Debut of Workflow Learning (with Gloria Gery)
Online Learning, November 2004
Global Approaches to Blended Learning
eMerging eLearning, Abu Dhabi, September 2004
A Pocketful of Memes
I-KNOW, Graz, Austria, July 2003
Envisioning eLearning
Online Educa, Berlin, November 2002
Implementing eLearning (with Lance Dublin)
TechLearn, Orlando, November 2002
Collaboration Supercharges Performance
ASTD, 2001
Learning on Internet TIme
Web Training, November 2000
The Internet Time Machine
TechLearn, Orlando, October 1998
In-house presentations at Cisco, Diageo, Intel, IBM, Sun, Eaton, Genentech, Smartforce, HP, Raytheon, Reuters, National Australia Bank, San Francisco State University, Harvard Business School Association, Novartis, UBS, Reed Learning, TULSER, and more.
Podcast, Kineo, 2008 Click the picture, click Start, then click the standing figure.
Jay talks about unblended learning, emergence, grokking, envisioning, unconferencing, connecting, conversation, community, web2.0 and JDI (just do it). He makes the point that classes are dead, that every learner needs to cultivate an ecology, share via voicing, communicate using stories and build common text by collaborative editing (wikis). Denham Gray
Jay provides an important challenge for us all – to move our focus from the classroom to the workplace, and, in doing so, reframe what we do in ways that much more closely reflect how people actually learn and perform on the job. Marc Rosenberg
Jay, I learned a lot from you on giving presentations, connecting with an audience, and being bold and different in a world full of Wonderbread and stale beer. Robert Aronen
Jay is one of the most courageous personalities I’ve ever encountered, especially in a field where self-interested cowardice is pretty much the rule. His clarity of vision on all things relating to learning in the corporate world is only matched by his commitment to helping others make it work. He cuts through nonsense with incredible speed and precision. Peter Isackson
Jay is an evangelist of the intelligent application of new learning methods and tools, and he helps organizations improve the performance of their people by speeding up their learning. Jay is also an absolutely great presenter, a good writer, and a sharp mind to work with. Robin Good
Jay Cross, among just a few others, gives me the impetus to keep on moving ahead into uncharted territory. Michael Hotrum
You have been a tremendous help shaping our vision for the future of Learning at Intel. I was amazed at the way you engaged with us, brainstormed with us, and then created a presentation within hours, to reflect back our current and future situations. Your individual consultations and idea swap-meets get the creative brainstorming going and have helped us dream big and think beyond the norm. I love that you are able to peel away the layers of “business as usual” to see what’s really been happening all along. Even more than that, you’ve been able to consult with our learning leaders and articulate the true value of our shifting landscape (or learnscape!). Allison Anderson
Hi there Jay, I feel compelled to put fingers to keyboard as I’m up to Chapter 6 of Informal Learning and am absolutely bowled over by your work. I’m heading up a newly formed Learning Solutions team and we are keen to transform ourselves from the formal to informal ‘space’. You have articulated so beautifully what we are trying to achieve, but have struggled to put into words. I feel totally inspired to make this live and breathe in our organisation and am fortunate enough to work with a group of people who I know can make this work. Thank you so much – your insight arrived at just the right time. SL
The key to the 21st Century will be in learning how to leverage informal learning for us all. Jay provides us an evocative roadmap to how we can do this. John Seely Brown
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