Best books

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Last month, I asked “What books would you recommend to someone who’s new to organizational learning and wants a feel for what’s going on?” Here are the answers so far.

learningThe Support Economy | Shoshana Zuboff

Larry Victor recommendation. Jay seconds..

How to Replace Top-Down Training with Collaborative Learning (3)

Third post in a series. In case you missed it, here are the first and second.

INFRASTRUCTURE
Technological infrastructure for social learning

Work and learning are converging, and as this change happens, the infrastructure of the old corporate learning must go – things like traditional one-size-fit-all in-person training seminars. In its place enters social and informal learning hubs like on-demand content, live online discussions, wikis and forums, and searchable content archives. The Continue reading

Learning my work

I’m having a great time writing white papers and articles for companies. It’s fun distilling complex issues down to essence and then discovering the right metaphor to render them easily understood.

Given enough time, I enjoy writing like a novelist, taking flights of fantasy and letting my characters tell the story and sometimes duke it out. Then I’ll rein myself in, dump most of the text, and sift for nuggets, occasionally finding a zinger sound bite or several paragraphs worth saving Continue reading

No more business as usual

“This is business.” — Vito Corleone, The Godfather


Business is changing, and the learning function must change along with it.

Rigid, industrial-age corporations are not keeping up with the pace of change. Customer Spring, Shareholder Spring, and Worker Spring may break out any day. Everyone’s mad as hell. They won’t take it any more.

How bad is it? The lifespan of corporations is at an all-time low. The majority of workers are frustrated, unhappy, and disengaged. Shareholders Continue reading