At the Moment of Need

Gloria Gery


Integrating resources in the workplace is inevitable, and the need is urgent. Filtering resources so people get the tools and resources they need while actively working is the goal. Work process and roles are the primary filters. The mechanisms vary: portals, performance-centered workflow interfaces, enterprise applications, integration projects, etc. The common thread for the learning and performance support communities is this: How do we get people what they need at the moment of need, and what form should it be in? Join Gery as she describes, demonstrates and discusses the alternatives –- with a particular focus on the training community’s possibilities and responsibilities.

 

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